ZOS_Bill
ZOS_GregoryV
ZOS_Phoenix
ZOS_Icy
ZOS_Gina
ZOS_anybody
Around the time of the newest update, a player upset about changes made to only one class, and how unfair he thought it was, made a threat to blow up ZOS. I finally got the screenshot and uploaded it to the newest ticket I made.
I made it trying to respond, unsuccessfully, to ticket(s) I've made regarding a series of suspensions and a ban with no reason(s) given for the suspensions/ban. No phone call, no email, no message, no communication. After I made a call to customer service, they told me it was because the email associated is a bad one. Indeed. I thought I changed that, but obviously my attempt was incorrect. I do not get any emails from ESO, etc., except for something like a ticket, and not from anything I've sent from mobile devices.
I made the first ticket a month ago and so far they've only discovered the account actually belongs to me. If the decision made for the ban was believed by me to be wrong then I had to follow the account recovery thing. I did. They keep closing it citing it a duplicate. Well, it's been a month since that ticket has seen light, and in January 2026 I received a suspension, again, for no reason given, with no email, no communication, and they completely ignored my ticket. That was almost 5 months ago.
Either y'all are playing stay away game, or just refuse to do anything. But at least return the money I paid for March ESO plus--I didn't even have it four days before suspending my account and return my crown balance in USD. I have 5,600 or 6,500 or so.
I even posted about my situation in General to ZOS_Kevin and he ignored my request.
Tickets are 260319002908, 260401002753, 260414002305, and other tickets I no longer have #'s on.
Hopefully you'll look at the image I sent of the guy who made the threat.
Hopefully I can get some help on my situation with the tickets?
I would appreciate it.