Subclassing Bug Thread

ZOS_Kevin · June 2

With Subclassing being a large system with many combinations, we are starting a bug thread specifically for Subclassing. If you see anything you believe may be a bug with Subclassing, please feel free to note it in this thread. Below are some questions that would be helpful when submitting a bug.

Have you disabled Add-ons? If not, please do so.
What issue are you seeing?
What activity is the issue occurring in?
What three skill lines are currently in use?
What item sets are you using on your character?
Any character buffs?
Please share any screenshots/video
- Character Panel of Stats
- Ability Bar
- Target Dummy
- Current activity where issue was documented

IviRo · June 2

ZOS_Kevin wrote: »

With Subclassing being a large system with many combinations, we are starting a bug thread specifically for Subclassing. If you see anything you believe may be a bug with Subclassing, please feel free to note it in this thread. Below are some questions that would be helpful when submitting a bug.
Have you disabled Add-ons? If not, please do so.

What issue are you seeing?

What activity is the issue occurring in?

What three skill lines are currently in use?

What item sets are you using on your character?

Any character buffs?

Please share any screenshots/video
Character Panel of Stats

Ability Bar

Target Dummy

Current activity where issue was documented

Why should I develop everything from scratch if I already have unlocked lines for additional characters? What is the logic behind this?

Hyperdeathstalker · June 2

Yeah I also second this I was shocked to find out that I have mastery unlocked on all toons for all classes and was under the impression they would automatically be levelled to 50? What we gotta grind each line again?

React · June 2

ZOS_Kevin wrote: »

With Subclassing being a large system with many combinations, we are starting a bug thread specifically for Subclassing. If you see anything you believe may be a bug with Subclassing, please feel free to note it in this thread. Below are some questions that would be helpful when submitting a bug.
Have you disabled Add-ons? If not, please do so.

What issue are you seeing?

What activity is the issue occurring in?

What three skill lines are currently in use?

What item sets are you using on your character?

Any character buffs?

Please share any screenshots/video
Character Panel of Stats

Ability Bar

Target Dummy

Current activity where issue was documented

Honestly blew my mind when I logged in this morning to find that despite having 7 fully leveled characters (one of each class), I am now being required to go and level up every single skill line, ability, and morph a second time.

What exactly is the reasoning for this? I genuinely would love to hear a single logical argument as to why anybody thought it'd be fun or engaging to require players to grind every class ability in the game a second time.

Rick_S1 · June 2

I just found a subclassing set up problem, when I used the Armory. I had chosen Arcanist, but hadn't chosen the specific skill line yet. I went into the Armory to do something else, and it reset to the old Templar class skill line, probably because I had one skill set up in the healing class. I suspect that we need to save our current setup with the new skill line before we make any other changes.

ZOS_JessicaFolsom · June 2

Rick_S1 wrote: »

I just found a subclassing set up problem, when I used the Armory. I had chosen Arcanist, but hadn't chosen the specific skill line yet. I went into the Armory to do something else, and it reset to the old Templar class skill line, probably because I had one skill set up in the healing class. I suspect that we need to save our current setup with the new skill line before we make any other changes.

Hi @Rick_S1! Thanks for the post. We wanted to confirm that this is working as intended. You do need to save your setup in the Armory to make any changes, otherwise if you leave before doing so, it will remain on your last saved info.

dbrand001 · June 2

So I was having an issue with none of my skills showing up. I disabled the spent skill points addon and it works fine now. I am attaching a picture of what I was getting. So if this is an issue check and see if you are running that addon and disable it.

NoSoup · June 2

React wrote: »

ZOS_Kevin wrote: »

With Subclassing being a large system with many combinations, we are starting a bug thread specifically for Subclassing. If you see anything you believe may be a bug with Subclassing, please feel free to note it in this thread. Below are some questions that would be helpful when submitting a bug.
Have you disabled Add-ons? If not, please do so.

What issue are you seeing?

What activity is the issue occurring in?

What three skill lines are currently in use?

What item sets are you using on your character?

Any character buffs?

Please share any screenshots/video
Character Panel of Stats

Ability Bar

Target Dummy

Current activity where issue was documented

Honestly blew my mind when I logged in this morning to find that despite having 7 fully leveled characters (one of each class), I am now being required to go and level up every single skill line, ability, and morph a second time.

What exactly is the reasoning for this? I genuinely would love to hear a single logical argument as to why anybody thought it'd be fun or engaging to require players to grind every class ability in the game a second time.

I find it strange you have a forum account but didn't read a single post detailing this over the least 4 - 5 weeks. It's been known for quite some time that is exactly how it was going to work....

Setu · June 3

Have you disabled Add-ons? If not, please do so.
Yes. Same with or without add-ons. And same with log out and log in.

What issue are you seeing?
Subclass unlock quest can't be completed. Subclass 0/3 despite two active replacements.

What activity is the issue occurring in?
PvE

Four or five characters have completed the quest with Add-ons enabled. They have new sub classes and can select them in the K skill menu.

With the two sorcerers the problem started:
I assign one or two sub classes and replace one or two of my class lines.
I assign skill points to skills and they are placed on my bar.
After I confirm the selection the quest giver only offers to 'select something else for 1500 Gold'.
If I select that the upper right corner keeps saying 'Subclass 0/3' no matter how often I change the sub classes.
If I select something else, confirm, pay and repeat nothing changes.

The sub class skills can be used despite subclass 0/3.
I can't access the K skill menu for subclassing. It is still red and says You have to complete the quest.

(With the first sorcerer I assigned wild stuff I didn't want until the quest giver offered to complete the quest. This didn/;t work for the second sorcerer.)

Goodrods · June 3

Setu wrote: »

Have you disabled Add-ons? If not, please do so.
Yes. Same with or without add-ons. And same with log out and log in.

What issue are you seeing?
Subclass unlock quest can't be completed. Subclass 0/3 despite two active replacements.

What activity is the issue occurring in?
PvE

Four or five characters have completed the quest with Add-ons enabled. They have new sub classes and can select them in the K skill menu.

With the two sorcerers the problem started:
I assign one or two sub classes and replace one or two of my class lines.
I assign skill points to skills and they are placed on my bar.
After I confirm the selection the quest giver only offers to 'select something else for 1500 Gold'.
If I select that the upper right corner keeps saying 'Subclass 0/3' no matter how often I change the sub classes.
If I select something else, confirm, pay and repeat nothing changes.

The sub class skills can be used despite subclass 0/3.
I can't access the K skill menu for subclassing. It is still red and says You have to complete the quest.

(With the first sorcerer I assigned wild stuff I didn't want until the quest giver offered to complete the quest. This didn/;t work for the second sorcerer.)

Having the EXACT same issues on both EU and NA servers. 13 characters each and have dumped too much gold to keep track of trying to find a fix.

Also to add it is on all different classes the same random not be able to complete quest and endless loop of throwing gold into the pit looking for a fix.

ZOS_JessicaFolsom · June 3

@Setu and @Goodrods we see your posts and are investigating this. Thank you for raising it.

Goodrods · June 4

ZOS_JessicaFolsom wrote: »

@Setu and @Goodrods we see your posts and are investigating this. Thank you for raising it.

@ZOS_JessicaFolsom
Thank you, I have been doing more testing:
I used the PTS to test the EU account as I had only used the NA before the PTS switch.
I did all characters (13) in a different order and locations as randomly as I could. They all completed the quest on the first try without any problems.
On live EU and NA only 6 of 13 could complete the quest.
Relogs, restarts, locations, clicking vs "e" button and reading everything...stuck
At this point I'll just wait until the quest is able to be abandoned (bug fix) and give it a go again.. unless of course the problem is found.

Edit: to add all the incomplete quest characters are able to use and advance skills in the selected class lines chosen.

ZOS_JessicaFolsom · June 4

Goodrods wrote: »

Thank you, I have been doing more testing:
I used the PTS to test the EU account as I had only used the NA before the PTS switch.
I did all characters (13) in a different order and locations as randomly as I could. They all completed the quest on the first try without any problems.
On live EU and NA only 6 of 13 could complete the quest.
Relogs, restarts, locations, clicking vs "e" button and reading everything...stuck
At this point I'll just wait until the quest is able to be abandoned (bug fix) and give it a go again.. unless of course the problem is found.

Edit: to add all the incomplete quest characters are able to use and advance skills in the selected class lines chosen.

Thank you, @Goodrods!

For everyone, we have identified the issue causing this and are working on a fix. The easiest way to avoid this issue is:

Log into all your characters once before starting the Subclassing quest on your account.
Pick up and finish the Subclassing quest on one character at a time. Complete the quest before picking it up on another character.

This issue will not prevent you from unlocking and gaining access to Subclassing on your characters. The quest will just get "stuck" and won't be able to be completed in your quest log until we push the fix.

Thanks for your patience while we work on the fix.

Goodrods · June 4

@ZOS_JessicaFolsom
Thank you and the team for finding the issue, and pushing a fix as soon as possible.

Giraffon · June 7

So I picked up two subclasses that I'm leveling and realized the one original class skill that I kept wasn't a good fit. Is there anyway to change that class skill to a different one? For example, I'm DK with a NB and Templar skill. I kept Draconic Power but want to try Ardent Flame with my new subclasses instead. Is there any way to do that or do I have to max level one of the subclasses and then remove it, add a DK power back, then remove the DK power I didn't want and then add the subclass back. That sounds like a pain if that's what I have to do.

ControlzU · June 8

Minor Resolve Bug with Subclassing with the following class skill lines:
- Soldier of Apocrypha
- Daedric Summoning
- Winter's Embrace

First video is showing Minor Resolve along with Minor Protection disappearing from my buff bar while on the bar without "Bound Aegis" which "Bound Aegis" should be giving me Minor Resolve and Minor Protection at all times based on the skill description (This happens everywhere in the game). Second video is me explaining what I am seeing in detail while using skills and in trial content (also anywhere in the game, but heavily noticed when dying in trial content). Now I don't know if Minor Protection is working and have not tested that since that would require me to do all damage mitigation calculations to figure out if it is working properly but I know Minor Resolve is not working properly. It feels like sometimes I see Minor Resolve working and at other times like in the second video it is not working.

- Minor Resolve Shown Bug

https://youtu.be/mzthd_U_x40
- Minor Resolve Explaining what I see Bug

https://youtu.be/czHMu74FaJc

Dagoth_Rac · June 8

Giraffon wrote: »

So I picked up two subclasses that I'm leveling and realized the one original class skill that I kept wasn't a good fit. Is there anyway to change that class skill to a different one? For example, I'm DK with a NB and Templar skill. I kept Draconic Power but want to try Ardent Flame with my new subclasses instead. Is there any way to do that or do I have to max level one of the subclasses and then remove it, add a DK power back, then remove the DK power I didn't want and then add the subclass back. That sounds like a pain if that's what I have to do.

Have you tried using the respec scroll the NPC gives you on quest completion? If you were able to complete it! I think subclassing can also be switched around at the respec shrine for gold, similar to morphs. You can only be leveling up 3 subclass lines at a time across account, but that should just lock you out of introducing new subclass lines, not switching around what you have.

silver1surfer69 · June 10

React wrote: »

ZOS_Kevin wrote: »

With Subclassing being a large system with many combinations, we are starting a bug thread specifically for Subclassing. If you see anything you believe may be a bug with Subclassing, please feel free to note it in this thread. Below are some questions that would be helpful when submitting a bug.
Have you disabled Add-ons? If not, please do so.

What issue are you seeing?

What activity is the issue occurring in?

What three skill lines are currently in use?

What item sets are you using on your character?

Any character buffs?

Please share any screenshots/video
Character Panel of Stats

Ability Bar

Target Dummy

Current activity where issue was documented

Honestly blew my mind when I logged in this morning to find that despite having 7 fully leveled characters (one of each class), I am now being required to go and level up every single skill line, ability, and morph a second time.

What exactly is the reasoning for this? I genuinely would love to hear a single logical argument as to why anybody thought it'd be fun or engaging to require players to grind every class ability in the game a second time.

I guess the anser is they want you to play their game anew/ keep you busy. In german we call that Arbeitsbeschaffungsmaßnahme.

Lucasalex92 · June 12

Subclassing Quest from Crown store bugged, if you choose skill lines from other classes it doesnt count anymore and you cant give it back, then it ask you to pay for it

Zahktar · June 13

Just found what I think is a bug with subclass leveling.

I'm currently leveling up siphoning on my sorc. I've got Dark Magic, Storm Calling, and Siphoning currently. I went into a BG with a 100% scroll running. Before the BG, my Siphoning skill line was halfway through level 15. I had 3 siphoning abilities on my bar, and since my team won and it was my first BG today, I got ~500k XP from the BG.

It's Chaosball weekend, so that's what I was playing. When the match ended, I was on holding the Chaosball that turns you into a vampire.

Got out of the BG and opened my skills to see how many levels I got from the BG and.. I got 0. Like, at the beginning of the BG I was halfway through level 15 and at the end of the BG I was still in the exact same spot level wise. I also noticed I didn't get any progress on any of the skills.

I can only assume what happened is that, because I ended the BG as the vampire chaosball wielder, the game treated it as if I didn't have any siphoning abilities on my bar and didn't level up my siphoning at all?

Gabriel_H · June 17

Upon levelling a line to 50 the "Upgrade" doesn't always unlock, and you cannot take the last passive. Getting just a little more XP fixes this.

ellmarie · June 18

So how come mine isn't working right?

I went to the quest. I was ready to choose. My NB wanted an Arcanist subclass. So with the freebie, I chose one of the skill lines from the Arcanist Herald of the Tome. Used two points and that unlocked and checkmark for Equip a New Skill line. But that didn't complete the quest. It's still asking me to Subclass a New Skill Line and pay 1500? If I already chose the skill and equipped it, why hasn't it popped.

So, I even tried to do another skill line for Templar, paid the 1500 and it opened that skill line. Its still is asking me to donate 1500!!! What am I doing wrong please? The quest isn't progressing.

Jtog · June 19

Found a bug on Xbox NA, I own the chapter that arcanist came with, like I paid the $40 for it. I currently have an arcanist I have just finished leveling the sub classing skill lines on, I cannot level ANY arcanist skill lines on any other character through subclassing without the game forcing me to purchase the class through the crown store. Kind of irritated that support just told me to come here and report it here.

Muriel_La_Strega · June 19

ZOS_JessicaFolsom wrote: »

Goodrods wrote: »

Thank you, I have been doing more testing:
I used the PTS to test the EU account as I had only used the NA before the PTS switch.
I did all characters (13) in a different order and locations as randomly as I could. They all completed the quest on the first try without any problems.
On live EU and NA only 6 of 13 could complete the quest.
Relogs, restarts, locations, clicking vs "e" button and reading everything...stuck
At this point I'll just wait until the quest is able to be abandoned (bug fix) and give it a go again.. unless of course the problem is found.

Edit: to add all the incomplete quest characters are able to use and advance skills in the selected class lines chosen.

Thank you, @Goodrods!

For everyone, we have identified the issue causing this and are working on a fix. The easiest way to avoid this issue is:
Log into all your characters once before starting the Subclassing quest on your account.

Pick up and finish the Subclassing quest on one character at a time. Complete the quest before picking it up on another character.

This issue will not prevent you from unlocking and gaining access to Subclassing on your characters. The quest will just get "stuck" and won't be able to be completed in your quest log until we push the fix.

Thanks for your patience while we work on the fix.

I did as u said, but still have the bug.
Ps/eu

Jillzx · June 21

I cant complete the quest.

Can someone help please ?

Jillzx · June 21

Faltasë · June 24

I also can't complete the subclassing quest on my Arcanist, even though I completed it fine on two other characters. I've sent support the same stuff in an email, but I'll post it here for consistency's sake on the bug report thread.

Have you disabled Add-ons?
I have Disabled Addons

What issue are you seeing?
I am not getting the option to complete the subclassing quest after subclassing. It just shows the option to subclass again, with the 1500 gold requirement.

What activity is the issue occurring in?
During the subclassing quest in The Rift.

What three skill lines are currently in use?
Herald of the Tomb, Aedric Spears, Assassination

What item sets are you using on your character?
Deadly Strike, Tide-Born, Velothi amulet, one piece iceheart, and perfected crushing wall staff.

Any character buffs?
ESO Plus member, Minor Force, Major Brutality, Major Sorcery, Gallop, Lava foot soup and sultrice.

Diundriel · June 24

There is a bug with auto cast ground abilities and subclassing:

I have the option always autocast ground based abilities ON (on my necro) and when i use Nova ultimate (from dawnswrath) i still have to place and left click the aoe as if i have the option turned off. It is really annoying for group pvp when it is essential to really fast aim and place Nova (for others to take the synergy).
Would be awesome to see a fix for this

(doesnt happen on my templar heal, just on other classes)

smnlvr · June 25

I agree with other posters. I have 20 characters, all at level 50 with pretty much every combination of class and race. I shouldn't have to grind out every skill line again - this is just frustrating and adds nothing to the game-play.

If a player has completed a skill line on one character it should be available for subclassing on all other characters.

Also, why does it take 2 skill points rather than 1 - so that we have to grind out more skyshards? Grinding isn't what most people enjoy - they enjoy playing the actual game.

diamondo · June 28

I’m not if this is the right thread. But for someone who is not interested in subclassing but loves PVP what’s the plans if any for redressing the imbalance here. Because there is I’ve noticed a change and have found myself at a big disadvantage so far.

LadyScarlett · July 14

I still can't complete the quest. I only have it on one character since everything says to wait until the quest is complete on all characters. This is on XBox if that matters.

The most recent patch notes stated: "A Study in Discipline: Fixed a rare issue in which you could get stuck after completing the expected subclassing tutorialization step."

Please help. I have reported this ingame multiple time and get the same answers. After the Patch Notes, I was hopeful.