The Elder Scrolls Online

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I didn't receive my fawn

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brownkatty
brownkatty
Soul Shriven
I purchased (The Elder Scrolls Online: Hailcinder Mount Pack), I only received 3000 crowns, where did my fawn go, is there a bug in the game's system?qbzs7jifd8ns.png
  • LunaFlora
    LunaFlora
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    if i remember correctly you get the Hailcinder Elk mount via in-game mail.
    did you check your mail?
    miaow this is my forum signature! my name is Luna ( she/her ).

    🌸*throws cherry blossom on you*🌸
    "Eagles advance, traveler! And may the Green watch and keep you."
    🦬🦌🐰

    PlayStation EU is my primary server.
    LunaFloraBlossom on PlayStation 5 and PC.


    my main character is a Bosmer Warden named Greehnhart in-game, Greenie Florahart in full.

    all characters on PS EU:
    - Luna Blossom, Bosmer Dragonknight.
    - Dotty Greehnhart, Bosmer Sorcerer.
    - Lía Greehnhart, Khajiit Nightblade.
    - Lady Greehnhart, Altmer Templar. Lady is her name and title.
    - Holly Blossom, Altmer Sorcerer.
    - Sally Jadehart, Argonian Nightblade. Like a green salamander.
    - Dorothy Pizzalover, Orc Warden. add pizzas to the game please.
    - Greehnhart, Bosmer Warden.
    - Lúcia Azurehart, imperial Necromancer. Azureblight, she has a Maarselok outfit.
    - Bunny Rubyhart, Dunmer Nightblade.
    - Wisteria Antheia, Khajiit Templar. blue hair like the wisteria.
    - Cynthia Turquesa, Breton Warden.
    - Rubyhart, Bosmer Nightblade.
    - Hestia Rubyhart, Dunmer Dragonknight.
    - Aurelia Cherryhart, Altmer Warden. Spriggan.
    - Aurora Honey, Redguard Templar. Meridian cultist.
    - Speaks-With-Blossom, Argonian Warden.
    - Lulu Nightshade, Nord Necromancer.
    - Lunetta Gleamblossom, Bosmer Arcanist. Ohmes Khajiit.
    - Dianna Hyacinth, Altmer Arcanist. Maormer, water hyacinth.
  • brownkatty
    brownkatty
    Soul Shriven
    LunaFlora wrote: »
    if i remember correctly you get the Hailcinder Elk mount via in-game mail.
    did you check your mail?

    I have checked there is no mail, just now happened a strange thing, I spent 3000 crowns in the game to buy a furniture combination package, also did not receive, but my crown has disappeared, what can I do, I am very anxious
  • fizl101
    fizl101
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    Raise a ticket if you did not receive your items
    Soupy twist
  • brownkatty
    brownkatty
    Soul Shriven
    Hopefully Z0S will see this problem
  • fizl101
    fizl101
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    They wont be able to do anything without a ticket, I would suggest raise on as soon as possible so they can look into it
    Soupy twist
  • ZOS_CouchTato
    ZOS_CouchTato
    admin
    @brownkatty Please follow the link and fill out the information here to submit a ticket. You will need to make a ticket so that our team can access your account.
    Staff Post
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