The Elder Scrolls Online

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Account Hacked, need urgent help for it to be restored

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Digielf
Digielf
✭✭✭
hello, i have long time to log ingame in my account and today i received a random email from bethesda that my email on the account was changed and it was hacked, can you help me restore my account please
Edited by Digielf on July 7, 2024 8:22AM
Old TESO Player
  • Digielf
    Digielf
    ✭✭✭
    the email address of the hacker was "azuretiger730@gmail.com" (the one that they changed my account) and ip address 112.208.182.77

    i opened ticket too but not sure if they can see it cause the email was changed )i used my original email i had in the account for the ticket)
    Edited by Digielf on July 7, 2024 8:21AM
    Old TESO Player
  • ZOS_CouchTato
    ZOS_CouchTato
    admin
    It's likely that Support is able to help with your ticket, but if you can provide your ticket number we'd be happy to take a look and check in on it!
    Staff Post
  • Digielf
    Digielf
    ✭✭✭
    My ticket reference number form the bethesda account site is "240707-001137" but i used my bethesda account to make that ticket, i had also made one before from the elder scrolls online site but that one i cant view cause i had made it without being logged in since i dont have access to my elder scrolls online account
    Old TESO Player
  • ZOS_CouchTato
    ZOS_CouchTato
    admin
    @Digielf messaged you :)
    Staff Post
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