The Elder Scrolls Online

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The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Game pixelates and crashes at character select.

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maxxiestackhouse
maxxiestackhouse
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cire0iogn77k.jpeg

Anyone else having this issue? This is a clean new install from Steam with updated graphics drivers, running a gtx1080ti

Screen locks and I have to wait for timeout for PC to restart.

Getting pretty pissed off that I can’t play the game. Other games load and play just fine.
Edited by ZOS_Bill on July 4, 2024 4:44PM
  • maxxiestackhouse
    maxxiestackhouse
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    I don’t use reshade. I use bare minimum addons. Just checked minion and updated a couple of addons. Didn’t start exitlag to be safe and still same issue.8cb6yn5c2rah.jpeg
  • ZOS_Hadeostry
    ZOS_Hadeostry
    mod
    Greetings,

    After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's troubleshooting on the PC platform.

    Thank you for your understanding
    Staff Post
  • maxxiestackhouse
    maxxiestackhouse
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    @ZOS_Hadeostry no worries but it’ll never be seen there by the community so can you help me here? This can’t be the first time it’s happened to anyone
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @maxxiestackhouse

    Can you try the steps in this article and let us know if they help with this issue?
    Staff Post
  • maxxiestackhouse
    maxxiestackhouse
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    @ZOS_Phoenix

    Yup been there done that.

    Did not help
    Edited by maxxiestackhouse on July 1, 2024 1:42AM
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @maxxiestackhouse

    In that case, please open a ticket with our support team so that they can take a closer look at your system. You can do so by following this link, scrolling down, and clicking "Continue to Submit Ticket".
    Staff Post
  • kyle.wilson
    kyle.wilson
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    The 1080tis have a reputation for artifacting before failure, and it looks just like that.
    If you have a spare gpu it would be good to swap and test.
  • Yudo
    Yudo
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    You may want to check your GPU temps as well.
  • maxxiestackhouse
    maxxiestackhouse
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    @kyle.wilson yikes don’t depress me 😂 not ready for a new build yet aha!
    @Yudo have checked all that, even took the gpu out cleaned out the entire case and re-seated gpu.

    It’s just weird I can run other games no worries.
  • maxxiestackhouse
    maxxiestackhouse
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    I throttled temp back to 80c and game loaded and was semi stable. I have since swapped it to a rtx4060 and game seems stable. Either new drivers killed my gpu or it was kinda on the way out. Seems weird tho. Fine one day funky the next. Fine the day after, then super funky till replaced.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for keeping us updated regarding this crashing issue. As the issue has now been resolved, we are going to close this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
This discussion has been closed.