Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Friend Entered Wrong Email, Can't Login, Can't See Ticket
Digita1Man
Soul Shriven
Could someone please take a look at Ticket 240531-005184?
My friend (boneheadedly) entered an old email address when signing up... and has submitted a ticket, but can't check the ticket (because that requires logging in).
(Details are in the ticket, or contact me.)
Thanks!
My friend (boneheadedly) entered an old email address when signing up... and has submitted a ticket, but can't check the ticket (because that requires logging in).
(Details are in the ticket, or contact me.)
Thanks!
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Digita1ManSoul ShrivenThanks. We did just get a response from ESO, asking for more detail (the date the account was set up).
Gladly, the message was sent to my friend's correct email address, so hopefully we're on our way to playing again soon!
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Digita1ManSoul ShrivenDo you know if there's support on Sundays?
My friend's account recovery ticket is 240531-005184, if there's anything anyone on the forums can do for us today. (This was supposed to be a binge weekend of Elder Scrolls for our group of four. Oof-ness.)0 -
ZOS_Billadmin@Digita1Man
Please let your friend know that support has contacted them with an update on their ticket 240531-005184.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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