The Elder Scrolls Online

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Game Won't Launch, worked yesterday

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maximusrex45
maximusrex45
✭✭✭✭
Hello,

Today I have not been able to get the game to launch when I press play. I am using the Steam Launcher.

When I load the launcher and click Play the button goes grey for several seconds and then nothing happens. I do not get any error messages and I do not see the ESO client appear in Task Manager.

I have tried repairing multiple times, uninstalling and reinstalling, clearing the Steam Download Cache, and Removing the Elder Scroll Online folder from Documents. I am out of ideas.
Edited by ZOS_Bill on December 27, 2023 5:20PM
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @maximusrex45

    There are a few extra steps you can try here, but if the issue ends up persisting then you can open a ticket with our support team for further troubleshooting.
    Staff Post
  • maximusrex45
    maximusrex45
    ✭✭✭✭
    It looks like it is an issue with Microsoft's Insider Canary Build. I have reported the issue to Microsoft. In the interum I will use a different PC to play.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for sharing with us the reason why your game was not launching. Since you've found a workaround for now, we will be closing the discussion going forward.
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