The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
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• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Hitting "play" on ESO Launcher won't start the game.
GQManOfTheYear
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I keep hitting "play" on the ESO launcher, but it won't start the game. I didn't have this issue yesterday or the day before when Update 40 was introduced. I tried restarting my computer thinking that it was my computer not responding but after restarting, the problem still persists.
Edited by ZOS_Volpe on November 1, 2023 9:26PM 0
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Necrotech_Master✭✭✭✭✭
✭✭✭✭✭its not just you running into this, similar issue from someone posting in the PC technical help forum
https://forums.elderscrollsonline.com/en/discussion/646035/launcher-play-button-does-not-launch-game
like i suggested in there, are you able to launch the game directly using the executable instead of the launcher?plays PC/NA
handle @Necrotech_Master
active player since april 2014
i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them
feel free to stop by and use the facilities0 -
Necrotech_Master✭✭✭✭✭
✭✭✭✭✭you would have to file browse to where the game is installed, i think the executable is like eso64.exe but im not at home to check the exact detailsplays PC/NA
handle @Necrotech_Master
active player since april 2014
i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them
feel free to stop by and use the facilities0 -
GQManOfTheYear✭✭✭Yea, somebody gave me the ESO guide to finding it (https://help.elderscrollsonline.com/#en/answer/22187). The file ESO64 or ESO64.exe is not the folder.0
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Necrotech_Master✭✭✭✭✭
✭✭✭✭✭yeah that article should be right, just make sure you are going to the right folder, as there are 2 elder scrolls folders
one is the one that gets put in mydocuments which contains local storage stuff like user settings, addons, etc
the other one is where the actual game is installed
another method you could try would be using like the windows search to search for that file if your having trouble navigating to itplays PC/NA
handle @Necrotech_Master
active player since april 2014
i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them
feel free to stop by and use the facilities0 -
GQManOfTheYear✭✭✭Necrotech_Master wrote: »yeah that article should be right, just make sure you are going to the right folder, as there are 2 elder scrolls folders
The file doesn't exist in any of the folders.0 -
Necrotech_Master✭✭✭✭✭
✭✭✭✭✭i would probably suggest just filing a support ticket thenplays PC/NA
handle @Necrotech_Master
active player since april 2014
i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them
feel free to stop by and use the facilities0 -
ZOS_Krakenadmin@GQManOfTheYear I am sorry to hear you ran into this issue, Please contact Support for further assistance.0 -
ZOS_VolpeadminHi,
We went ahead and moved this thread to a category we think is more suitable for this topic, PC Tech Support.
Thank you for your understanding.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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MidnightvalkyrieSoul ShrivenI'm running into the exact same issue and have submitted a support ticket. Really hoping for a quick resolution to this.0
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ZOS_Billadmin@GQManOfTheYear and @Midnightvalkyrie
You are welcome to share your ticket numbers here. We can provide an update as needed.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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mariliaribas✭✭✭Adding my voice to the crowd since I'm having the same issue.
Edit: full repair workedEdited by mariliaribas on November 2, 2023 6:13PM0 -
MidnightvalkyrieSoul ShrivenRunning a repair from the launcher fixed it for me too (I didn't even realize this was possible until a friend pointed it out).0
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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GQManOfTheYear✭✭✭Ugh! It happened again! This is the second time in two weeks I've had this issue! The first time I had to uninstall and then wait 3-4 hours to reinstall the game. I can't keep doing this and waiting hours to reinstall a game that continues to malfunction. I filed a ticket again.0
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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redspecter23✭✭✭✭✭
✭✭✭✭✭I had a similar issue a few weeks ago. My problem ended up being related to OneDrive. I had turned it off as I'm just not a fan of it, but ESO was trying to access my settings that were located there. As soon as I turned on OneDrive, it started instantly. Once fully synced, I turned it off again and was fine.
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Princess_Kassiopeia✭✭✭✭hi, I have reinstalled, started direct and via steam.
@GQManOfTheYear
Everything else in windows is up to date. G Card. C++ and all etc's.
Game is suddenly firing out these....
Sent ticket...
Game is riddiculously just not working. never ever ever had this before. Can you help me please? ESO is more than a game here.
Edited by Princess_Kassiopeia on July 9, 2025 3:18PM"All young girls think they are Princesses. Life teaches that we have to also be warriors."
Menelaus, king of Sparta and his wife, Helen of Troy.0 -
Vraedlich✭✭✭Princess_Kassiopeia wrote: »hi, I have reinstalled, started direct and via steam.
What Windows version
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