Social ban

gresiac · February 2022

How long does it take to unban me?
I dont have a clue why im social banned...
Ticket 220221-000822

ZOS_Bill · February 2022

@gresiac

Thank you for your ticket number. We've sent you a forum PM regarding your ticket status.

moderatelyfatman · February 2022

Incident: 220222-003057

Hello,

Nearly a week ago I suddenly found that I could not use the guild trader or send mail or trade with other players. This occurred without explanation so I spent a significant amount of time trying to work out which addons were causing the issue.

It was only through extensive searching and communication with other guild members through Discord that I came to realised I'd been hit with a Social Ban.

As a Guild Leader and someone who uses guild traders extensively, this has significantly impacted my ability to play this game.

So I would like you to deal with this issue in a timely manner or at least inform me as to how I may have broken ZOS's terms of service to receive this ban and how long it will continue for. The current manner which you have banned me without any notification is unacceptable.

ZOS_Bill · March 2022

@moderatelyfatman

Please check your forum inbox for an update on your ticket.

iEvilJunk · March 2022

My account was suspended and I don't receive any information for how long. This is my third ticket, I don't receive any respond. I've bought High Isle chapter, but it seems I will never play it. Please, answer me, what is happening. If suspension is permanent, I want refund. I was suspended for 2 (literally) words in zone chat.

Ticket number is: 220302-002228

User ID @iEvilJunk

ZOS_Bill · March 2022

@iEvilJunk

Thanks for providing your ticket number. Please check your forum inbox for details on your current ticket.

moderatelyfatman · May 2022

Hello All,

It looks like I have been Social Banned again.

Once again no reason was given and I cannot access anything guild related with the banker, traders or send mail.

If I've done something wrong, could you please at least give me a reason for getting banned?

Customer Ticket: 220507-002519

ZOS_Bill · May 2022

@moderatelyfatman

Please check your forum inbox as we've sent you an update on the current ticket.

moderatelyfatman · May 2022

It's been over a week since my Social Ban and there has still been no resolution of the issue.

ZOS_Bill · May 2022

@moderatelyfatman

We have sent you another PM with the latest information on your support ticket.

pinkfluffygoat · July 2022

i believe i also have got a social ban as of last night. would like to know whats going on. sent a ticket earlier today

Didact805 · July 2022

I too *might* of got a social ban, no idea why/whats going on, I made a thread and no one replied. Submitted a ticket via the website. Thoroughly dissapointed in your customer service, though I don't really expect much.

Question Reference # 220720-001112

ZOS_Bill · July 2022

@pinkfluffygoat

What is your current ticket number?

SirBastion · August 2022

Hey there @ZOS_Bill could you check up on this for me please

>> # 220802-000736

Social ban. It's been 12 days, 3 emails, a forum invite code and still nothing. Appreciate the help! Cheers.

ZOS_Bill · August 2022

@SirBastion

Please check your forum inbox for an update.

ZOS_Bill · August 2022

We are now closing this thread since the OP and other players in the thread have had their account issues resolved.