Game causing PC to freeze up

lion9225nub18_ESO · July 2021

So every time I try to go past the entrance inside Ragnthar dwarf dung. Part of the fighters guild quest (Proving the Dead), the game and my PC completely freeze up leaving me with only one option. Press the power button on my PC.

I cannot continue and I attempted to search this issue.

I tested other characters in other dungeons and had 0 issue, I have an i9 9900 relatively new PC and I am having no other issues anywhere else, not in ESO or any other application.

Thanks for the fast response and hopefully fix for this weird but very annoying problem.

lion9225nub18_ESO · July 2021

I found out what was causing it, I do not understand it but I found that when I looked at the book case to my right at any point of entering Ragnthar I would immediately freeze, the game and my PC.

Last time I just ran in straight ahead and was able to complete the quest

ZOS_Bill · July 2021

@lion9225nub18_ESO

Since the freezing only happens when looking at a specific location, it could indicate corrupted game files. Please try running a repair through the launcher to help with this issue.