The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
I have been scammed, best to resolve it quickly because the scammer is still active.
Jamdarius
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@ZOS_BillE
Yes it is my own fault for being to trusty after coming back to ESO (had serious health issues), guess many scammers appeared during my leave from ESO and things have changed a lot.
Anyways, it is best to take care of said guy (for obvious reasons not gonna post here which guy it is but any PC EU player can contact me) asap because he is still fishing for people in zone chat at starting locations.
Not gonna lie, it would be nice if I also got my gold back that I sent to the scammer through ingame mailbox but priority should be to not create more victims and banning the guy asap,
Ticket number #210717-003919
I would also like to make suggestion to add to Crown Store Gifting option of C.O.D. (like mailbox has), this would wipe out almost the entire scamming problem in the game and in the end would make less work for the support which is already overworked.
Yes it is my own fault for being to trusty after coming back to ESO (had serious health issues), guess many scammers appeared during my leave from ESO and things have changed a lot.
Anyways, it is best to take care of said guy (for obvious reasons not gonna post here which guy it is but any PC EU player can contact me) asap because he is still fishing for people in zone chat at starting locations.
Not gonna lie, it would be nice if I also got my gold back that I sent to the scammer through ingame mailbox but priority should be to not create more victims and banning the guy asap,
Ticket number #210717-003919
I would also like to make suggestion to add to Crown Store Gifting option of C.O.D. (like mailbox has), this would wipe out almost the entire scamming problem in the game and in the end would make less work for the support which is already overworked.
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ZOS_AdrikothadminGreetings @Jamdarius
We can confirm that this ticket is with the right team and it will be investigated as soon as possible.The Elder Scrolls Online - ZeniMax Online Studios
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Jamdarius✭✭✭✭✭ZOS_Adrikoth wrote: »Greetings @Jamdarius
We can confirm that this ticket is with the right team and it will be investigated as soon as possible.
I just wanted to say big thank you to you and entire team for the help provided.
Returning that gold was also a very nice thing to do, hopefully you folks will take the advice I provided to heart and make option of sending crown gifting with C.O.D. option in the future to prevent such things happening.
Cheers and good job.2 -
Maythor✭✭✭✭I wonder why there is such inconsistency when dealing with such matters?
I have no idea if my own scamming matter was resolved or not since the customer service people simply didn't respond more fully to my requests for aid.
In my case no return of my scammed goods occured.
Why do some people get helped and others left to just drift?Edited by Maythor on July 21, 2021 1:18PM0 -
ZOS_BilladminWith the OP getting help on their ticket, this thread will now be closed since the issue is resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.