The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Is there a way to reset the security questions on my account without having the old information?
I haven't played in a long time and can't remember the answer to my security question. I would like to know if there is a different way I could go about changing it?
I recovered my username from my email and thought I would have to do the same for my password but I couldn't remember my security information. Instead I opted to try out some old passwords to log in and got in on the second try. I'd like to install the game and play but I'm worried that I may end up getting locked out of my account or finding myself unable to progress with something because of the security question information so I plan on refraining from installing the game until I can get some more information on the subject. Thank you for your time.