Why is it so hard to get a hold of customer service?

Collectivezen · January 2021

Anyone know how to reach customer service?

ZOS_Adrikoth · January 2021

Greetings @Collectivezen

Please submit a ticket with us at help.elderscrollsonline.com to get in contact with our customer service team.

If you have already submitted a ticket, then feel free to drop your ticket number in this thread and we can look into its status for you!

Collectivezen · January 2021

Thank you

abuniffpreub18_ESO · January 2021

I filled out a form and got a ticket a couple days ago. No response yet and when I checked it says you have no ticket and haven't had one for 2 months.

210129-002990

ZOS_Bill · January 2021

@abuniffpreub18_ESO

Please check your forum PM's as we've sent you an update on your ticket.