Hello @Ascrom ,
I feel your pain. We have three social bans in our household, one was fixed in about 5 days, my wife and my own are still going after 7 days and we have not opened multiple tickets. Not sure if there is any rhyme or reason to the order they get fixed, but ours may have been related to our bad Internet connection. Comcast just came and replaced our wire due to really high latency. Might be something to consider for your issue as well if you have high ping.
Hope you get yours resolved!
--Kas447