Does anyone have an idea on what the current wait time for a support ticket is? I understand a lot more people are playing but I have been waiting for a response from an agent (concerning ticket number 200403-002575) for about 7 days now (6 days and a few hours shy of making it 7 to be fair). I'm not trying to complain or come off that way at all but I would like to make sure that my ticket hasn't been lost or worse forgotten.