The issue is resolved, and the North American PC/Mac megaserver is now available. Thank you for your patience!
Maintenance for the week of April 15:
• [EXTENDED] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 2:00PM EDT (18:00 UTC)
• [EXTENDED] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 2:00PM EDT (18:00 UTC)
Is it normal for Support to take more than 2 days to get back at you?
Eniredir
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Hello everyone! First of all, let me just start off by saying I am not complaining at all about anything in my message, I just want to seriously ask how long does it take, normally, for an issue to be resolved in the support section of eso's website. I've been waiting for 2 days now and I am not sure if there is any issue with what I'm asking for.
I'll leave the number of my ticket just in case somebody can help me with it: 200323-002423
Kind regards and I hope every single one of you is safe!
Edited by Eniredir on March 26, 2020 6:17PM I'll leave the number of my ticket just in case somebody can help me with it: 200323-002423
Kind regards and I hope every single one of you is safe!
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Eniredir✭✭@ZOS_BillE I've seen people tagging you here, would you be able to help me with this issue? Cheers!0
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method__01✭✭✭✭✭afaik they respond fast-real fast,my issue was solved within 45 min (was about a mistake i made with a transaction)
in your case,maybe its more complex and like all others they work with less peoplePC EU/NA /// PS4 EU/NA0 -
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