My Account got suspended two times in one week...

ResidentOfRawlkha · March 2020

Hello,
my second account got suspended again without any explanation.
After the first bann I did write a support ticket (200309-002362) and got unbanned without telling me what happened to my account.
Now the same thing happened to me again... What have I done wrong?

VaranisArano · March 2020

You're going to have to follow the same steps as last time by contacting Support and then pressing them for an answer. They aren't going to share private info like suspension reasons on the forums.

If you have another support ticket, it may help to include that number here.

Taleof2Cities · March 2020

You won't get an explanation until you follow through on a ticket for your second account, @ResidentOfRawlkha.

Reverb · March 2020

Nobody here is going to be able to answer that for you. All we can offer is speculation.

A post in the dev tracker a few weeks ago indicated that they were auditing suspicious sales and that some accounts might have gotten caught up in those bans erroneously. Maybe that’s what happened to you, but nobody on these forums can say one way or the other. You’ll have to go through support. No exceptions.

ZOS_Bill · March 2020

@ResidentOfRawlkha

Do you have your new ticket number for this most recent suspension?

ResidentOfRawlkha · March 2020

Thanks for the answers.

My new created Ticket for the second suspension is following: 200315-004896

ZOS_Bill · March 2020

@ResidentOfRawlkha

I've sent you a PM with the latest update on your ticket.