Everytime I log in on a new day all my equipment is broken, all my weapons need charging, and any item I have equipd the day before is unequiped and the old item reequiped. It even takes the item out of the bank to reequip it. I have 9 characters and it doesn't happen to all of them everytime, but happens to the majority every day.
Update 2 : All the treasure maps that were on the character that I played last night, and I went and did them all, are back in her inventory today.
Update 3 : Just relogged without any add-ons to make sure it wasn't them. All the stuff I sold is back, all my equipment is broken again and my weapons have no charges. The stuff I had put in the bank is back in my inventory. That is after being logged in about half an hour then relogging without any add-ons.
Update 4 : I have a character that was keeping all my Telvars etc, and Treasure maps. I have tried three times now to transfer them into bank, which it does, and then log on another character to retrieve some of them.
Each time I relog new character, there is nothing in the bank.
Go back to the other character and they are back in her inventory.
DaveMoeDee wrote: »This is my concern with the upgrade on login approach they recently took. As months pass and more changes are deployed, I would expect that it can get really complicated to keep functioning correctly. I am not saying that this is related. I am just saying that this is the kind of problem I would expect from deploying mandatory changes as needed. If this is a regular occurrence that they only mention when it seems like it could be noticeable, it is possible that people returning after 2 years have a long queue of updates that need to be sequentially applied to their accounts in the back end.
Mudcrabber wrote: »This redditor appears to be having the same problem with character inventory reverting.
Edit: And another and another.
Edit: Two more redditors, and this forum thread also discusses the issue.
If you are having an issue where your items lose durability after re-logging, please open a ticket with customer support for assistance.
I got a second reply to my ticket, and now everything is sorted for me. It took a bit more than 24 hours for them to get to me and fix everything. You filled out a another support ticket, right Smellfire? I see that the reply to your first one was less than helpful lol.
Good luck to everyone experiencing this bug, it stinks!! But there's hope, they fixed it for myself and at least one other in this thread, so hang in there!
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Hello,
Thank you for contacting The Elder Scrolls Online Team. My name is xxx and I am an Escalations Agent here with the Support Team.
I wanted to reach out to you and thank you for your patience as we investigate the issue which you and several other players have recently experienced where some characters did not properly convert during our recent database upgrade, implemented when the Wrathstone Update went live. This has caused various issues, including preventing players from properly repair their equipment.
We believe we have identified a fix, and we will be implementing some changes this afternoon.
In order to avoid further delays, and waiting until the next available patch window, we are going to attempt to fix the account in a Live environment. Doing so requires us to ensure that nobody attempt to access the account while edits are being made, so we will be putting a temporary suspension on the account in question. This is not related to any Terms of Service violations, it is simply a precaution to prevent further delaying the fix.
We plan to begin this process soon, and will follow up with you once it is done to let you know you can again access your account.
Best Regards,
xxx - Escalations
The Elder Scrolls Online Team