PrimusPalus wrote: »I needed to submit a ticket because my forum account wouldn't log in. Kept telling me my password was changed by an admin but I had just changed my password about 30 minutes before for my account. Needless to say I finally got my account password changed again and here I am.
However... I still can't log into the support system. When I try to it tells me I am attempting to sign in from an unknown IP. It sends me an automatic e-mail with an access code. If I type the code out or copy and paste it (paying attention to the spacing)... I get LOGIN FAILED and sent to the login page.
Of note is every e-mail sent to me with the access code... the code is exactly the same on all e-mails. I've tried this process about 6 times and still can't access the support system.
PrimusPalus wrote: »I needed to submit a ticket because my forum account wouldn't log in. Kept telling me my password was changed by an admin but I had just changed my password about 30 minutes before for my account. Needless to say I finally got my account password changed again and here I am.
However... I still can't log into the support system. When I try to it tells me I am attempting to sign in from an unknown IP. It sends me an automatic e-mail with an access code. If I type the code out or copy and paste it (paying attention to the spacing)... I get LOGIN FAILED and sent to the login page.
Of note is every e-mail sent to me with the access code... the code is exactly the same on all e-mails. I've tried this process about 6 times and still can't access the support system.