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Freezes at Morrowind screen then kicks me out with no error

Lambright84
Lambright84
Soul Shriven
Having issue logging into ESO and it freezes at the Morrowind screen. I have tried uninstalling and reinstalling game and tried logging into another Xbox still same issue. Also tried clearing local data and still no luck. Any help would be appreciated.
I also tried what @maxwellC did and that did not work. I play on the Xbox one.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Lambright84

    Please check your inbox as we have sent you a message with an update on your support ticket.
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  • IEatCivics
    IEatCivics
    ✭✭✭
    What was the fix for this? I'm having the same exact problem on multiple xboxes with just one of my accounts.
  • Teuton67
    Teuton67
    ✭✭✭
    IEatCivics wrote: »
    What was the fix for this? I'm having the same exact problem on multiple xboxes with just one of my accounts.

    I just had the same issue. I hard restarted my Xbox, cleared the local save data, and the game started normally. Hope that helps.
  • Lambright84
    Lambright84
    Soul Shriven
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  • Toc de Malsvi
    Toc de Malsvi
    ✭✭✭✭✭
    That did not work and did nothing. There was no data under Saved Data and no Delete Everywhere option.
    Legendary Archer of Valenwood
    Bosmer Dragon Knight Archer. XBox One. (Flawless Conqueror Bow/Bow)
    Bosmer Nightblade Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Bosmer Sorcerer Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Bosmer Warden Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Templar's are evil..
  • Toc de Malsvi
    Toc de Malsvi
    ✭✭✭✭✭
    Reinstalled the game twice, second time fixed it.
    Legendary Archer of Valenwood
    Bosmer Dragon Knight Archer. XBox One. (Flawless Conqueror Bow/Bow)
    Bosmer Nightblade Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Bosmer Sorcerer Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Bosmer Warden Archer. Xbox One. (Flawless Conqueror Bow/Bow)
    Templar's are evil..
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