Hello. Me and my friend want to come back to the the game after the long period of time and apparently he cannot access his account. #161219-001764 Please help us!
For security reasons your friend will need to contact support on behalf of his own account. Please ask him to log into SUPPORT at the top of the page.
On the login screen there is an option for "Compromised/Suspended" if his access is compromised at this time. Make sure that he provides an email he can be contacted by.