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Update on [Incident: 160309-002343]

dazt
dazt
Hello,

I had been dealing with support for several days on this issue to resolve my issues. The last thing that occured was my account email was changed but it didnt resolve the issue. Since the 17th March i have not heard back from support as per the status of my ticket even though i have replied from both my new email and old one that is linked to this forums account. After several days of awesome support from Rob and Edward, the replies have stopped.

Could a support person please let me know what is going on with my ticket.

Thanks in advance

Darren

Looking forward to playing eso again
  • ZOS_CoriJ
    ZOS_CoriJ
    ✭✭✭✭✭
    It looks like there was an unintended hold-up with your ticket due to the fact that you were dealing with two separate issues handled by two different departments.

    As this has been resolved you should receive further contact soon.
    Thank you for letting us know about this issue!
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  • dazt
    dazt
    Thank you for the reply,

    Issue has now been resolved, thank you for the help

    Regards

    Daz
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