Hey, @Brightxdawn. Deleting your local save data may help. To do so:

1. From the PlayStation Dynamic Menu, navigate to Settings
2. Go to System Storage Management
3. In Application Saved Data, select The Elder Scrolls Online: Tamriel Unlimited
4. Press the [Options] button of the controller on the ESO Save Data
5. Select Delete

Please let us know if this does not resolve the issue! Also, please rest assured that deleting local save data will not impact your characters or progress in any way.