Hey, @Brightxdawn. Deleting your local save data may help. To do so:
From the PlayStation Dynamic Menu, navigate to Settings
Go to System Storage Management
In Application Saved Data, select The Elder Scrolls Online: Tamriel Unlimited
Press the [Options] button of the controller on the ESO Save Data
Select Delete
Please let us know if this does not resolve the issue! Also, please rest assured that deleting local save data will not impact your characters or progress in any way.