@ZOS_MollyH I have submitted a ticket before, 150320-002950, but the problem is still continuing.

UPDATE:

This seems to subside the error for an extended amount of time; maybe this has something to do with latency issues?
https://www.youtube.com/watch?v=5rhWeL4L_pI

@Dravecailean That's something a lot of people have suggested to me except I don't run any add-ons at all nor have I ever so there isn't any in the folder. And yet it still happens But I did notice it happened less if I was in a less populated area.

It is really weird yeah. Logging out in a remote area helps, Cyrodiil being the worse. They advise me to lower down the resolution and graphics but it was happening in Minimum settings and in 4k Ultra anyway. It's definitely on their end although probably affecting weaker more high base latency connections.

ZOS_LenaicR wrote: »

Hi guys,

You should try to repair your game files first. To do this, please open the launcher, click on Game Options (under the NEWS section), and select Repair from the drop-down menu. Once the repair is complete, you can try logging into the game again.

If the initial repair does not work, players should please try the following:

• Navigate to C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online for the North American megaserver or C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU for the European megaserver.
• Look for the Depot folder and move it to the desktop. Players can drag and drop the folder for ease.
• Reopen the launcher and run the repair again.

Please tell us if this doesn't solved your issue. We will be glad to help you further.

1. What I did is copied the Depot folder from my wife's PC onto mine via our network, it took about an hour.
2. I moved my original Depot folder out and put the copied Depot folder where in. That worked!


If your able to do what I did or take your computer to someone who has a working copy or bring a computer with a working copy of the game to your place, it might be worthwhile instead of a 10hr or more download. Copying the Depot folder and replacing it, is no guarantee that it will work but I think it's worth a try.

My wife is running W7 and I'm running W8.1, maybe this might have something to do with it? It appears, for us anyway,
that W7 seems to work better with ESO than W8.1. She never had any problems at all
with the game in anyway.

I hope this will help in some way thanks to the idea I got of "ZOS_LenaicR"

I am kicking in a me too had it twice per dsav run and multible times in cyrodil. completly reinstalled game tried with/without addons only happened till 1.6

Unfortunately I don't have another depot folder from another computer to try this is on @Noize

I deleted everything off of my computer that pertained to ESO, then completely re-downloaded it again. It did not fix anything.

My PC is connected through ethernet cable. Firmware is up to date. And still getting error <<1>>
I just keep receiving email from ZOS support and nothing helps.
Thanks for sharing Friesenberg.

@Friesenberg I've been tackling this problem since July 2014. If you don't mind me asking what kind of router are you running? I'm not saying that your router was the culprit however I've been told by Zenimax that I need to buy a new router although this is the only game that has connectivity problems.

Kind of funny or odd that they are blaming a piece of hardware that has absolutely no problems with playing through online games from a Steam library pages long.

Also, connecting directly into the router is not a solution as this error can occur even while plugged in.

@Lionxoft I was using a Arris router/modem from comcast until I switched it to bridge mode and got a new router. Game runs fine now, and my connection in general got better.

@ZOS_MollyH I see that you locked my thread and redirected me here, though my issue is quite different than the one OP describes. Being a responsible Forum user I did find this thread before creating my own, and because his problem was not the same as mine, I made a new thread.

Let's say I create a thread describing the nausea I feel after eating guar eggs. There is another ongoing thread about the nausea some people feel after eating salmon. Should our threads be combined because they both deal with nausea? Or because salmon and guar both lay eggs? I am fine eating salmon. This is lunacy.

I hope you can understand my frustration with this action, because the previous thread allowed me to be in contact with others who did have my same, exact issue. I had also meticulously documented everything I have tried and which has been, and will be, suggested here, again.

If anyone else has my specific issue, infinite requesting character load AND being DC'd with <<1>> at Wayshrines or Zone transfers, please discuss it with me on the elderscrollsonline subreddit (http://bit.ly/1HXeFDw). There, we can discuss the issue without fear of being locked or redirected.

So, here I am to discuss a totally different problem that happens to have the same "<<1>>" result. The error code may be the same, but the circumstances are different.

His game is freezing after a few seconds of play and he sometimes gets <<1>> error code? Once I am in game I can play indefinitely with no problems...

I have consistent Infinite "Requesting Character Load" AND consistent <<1>> error logouts that are triggered by zone transfers. Could you please create a new thread that focuses on the very specific issue experienced by myself, @Vlakna , and @Ged ? Thank you.

My report number is [Incident: 150218-000300].

Friesenberg wrote: »

@Lionxoft I was using a Arris router/modem from comcast until I switched it to bridge mode and got a new router. Game runs fine now, and my connection in general got better.

@Friesenberg

I run an Arris as well for my home network. Maybe Zenimax needs to purchase one of these and troubleshoot it directly? Advising the customer to buy another router is not a feasible solution.

@Xepla yep they have closed at least 5 other threads that had the error <<1>> but totally different problems. I was questioning it myself as well.

ZOS_MollyH wrote: »

Hello,

Thank you all for your patience while we continue to develop a resolution to this issue. For those of you using Windows 8.1 as an OS, have you been able to try running ESO via Compatibility Mode for Windows 8 or Windows XP?

Thank you again for your patience while we continue working to get this resolved!

Both did not help and would be sad if they did. I had no problems before 1.6