High Latency

patnollub17_ESO · February 2015

I've been using an addon that uses the GetLatency() function and it is always between 90 and 130 ping rate, but I ran the Game Consultant tool and all of the tests that it ran for network latency returned a ping result of 10-13ms. This is a huge difference in what your testing tool shows I should get for a network latency result versus what is actually happening in game. What is the issue and how do I fix it?

ZOS_GaryA · February 2015

Hey there @patnollub17_ESO,

A ping to the server and your latency while playing are two very different animals. It is unlikely that they will be consistent, and game latency will always be higher based on varying factors.

patnollub17_ESO · February 2015

This isn't just higher, the 90-130 ms latency in PvP is huge putting me at a big disadvantage. The ping I pointed out is from the Game Consultant option in the About menu and I added it to my post to show that the high latency I'm getting when playing the game isn't a result of my IP and would like to know how to get it back down to a respectable level, closer to the 80 ms range. What are the varying factors and are they anything that I have control over and can correct?

xherics · February 2015

After the PTS release, I have all the day problems with latency in the game.
It is like randomly, does not matter which zone/dungeon/area I am, my in-game latency goes up to 999+ and after some seconds I am getting booted out from server to the login screen, that I am a spammer... Or sometimes just a lag-spikes appears, so everybody is speedy for some seconds...

Tried to run the game without addons, same result, tried with another computer (notebook), same result. Tried with another internet connection, same result! Tried with another internet connection from another computer, same result.

So, please, do not copy me a "ZOS Support standard answer". It is not my connection problem, not my computer problem, not addons related problem!

@EDIT: forgot to mention, that another games are working as well, without problems! For example: Battlefield, CS:GO, Diablo 3...

patnollub17_ESO · February 2015

No reply? The latency has gotten worse to the point where it's unplayable. I'm sitting here in Cyrodiil looking at 1419 latency for the past 2 minutes. All day I've had an in game latency consistently between 200-400 with the major spike at the 1419 above and lagging to the point of booting me to login sever times.

Is there anything I can look at from my end to try to fix this?

xherics · February 2015

Received answer to the created ticket, in which the support person is asking me for GAmeConsultant report... But, as I said, the problem is not on one computer only and not only with one internet connection type, so I sent him these informations and asked, if he still wants the game consultant file.