You probably weren't, in fact I'm pretty sure you weren't, you most likely misunderstood the trial payment that will have been refunded.posilnahtorg wrote: »then i was forced to pay for 30 days more.
ZOS_TristanK wrote: »Hi there, @posilnahtorg. We want to assure you that your ticket is being processed. Our Support Team does their best to reply to emails within 24 hours, and we appreciate your patience. In the mean time, please be sure to check you spam folder. If you use gmail, please also be sure to keep an eye on your promotions or updates tabs, as the code may be filed in there. If you don't see the email, please follow the steps listed in this article from our knowledge base.
I just checked and was very surprised that it is not true. I was charged for 30 days additionally and have 59 subscription days left. And still cant even enter the game.ZOS_TristanK wrote: »Also, keep in mind that while we require players to set up a subscription when they first register their game code, you will not actually be charged until your complimentary 30 days are finished. That said, if you'd like to cancel your recurring subscription from the account site, we recommend waiting a day or two as the option to do so will be there.