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Unknown error, can't stay logged in

GTech_1
GTech_1
✭✭✭✭
After the maintenance, my client has become completely unstable.

For some (obviously) unknown reason, I am receiving an "Unknown Error" after logging in.
My character will sometimes enter into the world, however, I receive an "Unknown Error" after being logged in for a Maximum of 2 minutes 30 seconds.
Sometimes I am booted back out in as little as 18 seconds, and other times, I cannot even get to the character selection screen.
I used a stopwatch to get the above times, no estimations have been made.
Each time I have received this "Unknown Error" message.

Steps I have already tried:
Forcing the client to "Check for Updates"
Forcing the client to "Repair"
Disabling all addons
Deleting the Documents\Elder Scrolls Online folder, including all addons
Repairing after the Documents\Elder Scrolls Online folder is deleted
Shutting down the client and waiting over 1 hour before attempting to log back in
Searching for help from the "Support" link on the Launcher
I have also restarted my machine after each one of the above steps

None of these steps have made any difference at all.

I need a solution from ZeniMax support staff. This is clearly not on my end.
We have contacted our Customer support team to help you solve your issue.
  • GTech_1
    GTech_1
    ✭✭✭✭
    I should also note: I did not have any login issues prior to this recent maintenance.
  • GorbGuy
    GorbGuy
    Soul Shriven
    I was beginning to thing this was just me. I'm *normally* able to log in just fine, but things will get wonky, and poof. Back to logon screen with the "An unknown error has occurred" message. I'm usually able to stay logged in between 1 minute and 5 to 10 minutes, before being thrown out.

    Currently happening in Cyrodiil, on NA server. I'm calling it for tonight. Already been bumped at least a dozen times, and my blood pressure is going up as a result.
    We have contacted our Customer support team to help you solve your issue.
  • GTech_1
    GTech_1
    ✭✭✭✭
    I should also note that this is on the NA server. I have attempted to log into 2 different characters, one in Mournhold, the other in Elden Root. Both had the same results.
  • vyv77b16_ESO
    vyv77b16_ESO
    Soul Shriven
    Same issue here. Hoping for an official response to this. On the EU server, character in Reapers March
    We have contacted our Customer support team to help you solve your issue.
  • EQBallzz
    EQBallzz
    ✭✭✭✭✭
    I was having the same issue in Malabol Tor. It happened like 3 times in 10 minutes then seemed to go away.
  • yetichamp
    yetichamp
    Soul Shriven
    Similar to my issue. 9 times out of 10 I will get stuck at the infinite loop of "Requesting Character Load" then on the rare occasion I do get to actually play, the first time I transition to another area, I get stuck in the loading screen and get kicked back to login with an "Unknown Error Occurred" Getting pretty frustrating as I have tried everything I can over the past two days.
    We have contacted our Customer support team to help you solve your issue.
  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
    ✭✭✭✭✭
    Edited by fromtesonlineb16_ESO on June 13, 2014 3:41PM
  • ZOS_HugoP
    ZOS_HugoP
    ✭✭✭
    Greetings folks!

    As there is already a thread about this issue, this one is now closed to avoid duplicates.

    Thank you!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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This discussion has been closed.