I have a new issue trying to log to the ESO Account page using my .me.com email address I have used since beta and worked fine whenever the router reset itself etc. with the code arriving usually within seconds.

However since about 5 days ago being the last time i attempted to access the Account page with the same email address I no longer receive the code.

I tried clicking text to get one sent again and nothing. Cleared cache and all normal things.

I rarely ever get spam via Apple so never use other emails personally. But even though it's only default to mark any spam not delete or trash it I changed it to no filter. Still nothing.

I provided them with another related .me.com address (the main not alias) and this still does not work.

At the CS Support end they have been responding quickly enough and they have tried resetting password manually twice with no luck.

They suggest to make a new third party email but I just really prefer not to do this to workaround an issue which seems pretty clear to me that it's an issue with the specific;

noreply@mail.elderscrollsonline.com

They use for these code confirmation automated emails. I get their help emails no problem.

In fact despite router resetting couple of times I can still log without needing to confirm code for game and forum works no problem. It is Account page for me that does not send the code.

I have looked to contact Apple iCloud support but don;t like their call system and can;t find an email address which is annoying. But it seems that ESO CS need to be contacting Apple direct to remove this email address from any spam filter. Or at least confirm it is not blacklisted with them. It doesn't appear blacklisted with any spam house as happened previously.

It really doesn't seem it's Mac customer end.

If any other people have had this issue or have it now can you post here and I'll direct CS to it for reference as it seems it not isolated.

They had an issue a little while back when their code emails were being blocked by Gmail due to it getting added at a SPAM black list which can happen. It was resolved fairly quickly. I suspect that somehow this address has just flagged something in the iCloud spam filter in a similar way.

Since Mavericks came out their have been some issues with emails notably Gmail not being received in some instances and even now it can happen, so there are some other possibilities.

I heard back quickly from Support that the information and this thread have been passed onto for further investigation so hopefully they can resolve it at company level soon.

Any info is useful and interesting so thanks @tttopperub17_ESO‌.

I have no problem with forum and code apart from when they changed PTS and they had to manually correct something. I can log to game and funnily enough I haven't even got a reset code request in game, only Account page.

I suspect it's either just the automated nature of the email that got flagged by the Apple filter or something else. iCloud did have issues specific to Gmail for a while and in fact it seems still does for some reason for some.

Always annoying when something works fine and for other things for same domain but then stops for no apparent reason.

Hopefully we will get some response soon. I'll email them again to see soon.

Not heard anything yet. Set an email to chase it up.