How about consistency in server downtimes
Tosalius
✭✭
Thought there were with the 8AM EDT server shutdowns. Then this morning's happens @ 6AM EDT.
Either announce that well in advance or keep it at the same time please.
Either announce that well in advance or keep it at the same time please.
19
-
Tosalius✭✭And in case you forgot your own post -
http://forums.elderscrollsonline.com/discussion/75114/regular-maintenance-days-times#latest5 -
Arsenic_Touch✭✭✭✭✭
✭It hasn't even gone down strangely and there's no announcement on the forum announcement. No idea what they're doing.
edit: and it finally went downEdited by Arsenic_Touch on June 9, 2014 10:05AM☠ Is it better to out-monster the monster or to be quietly devoured? ☠
╔═════════════ ೋღ☃ღೋ ══════════════╗
"Hope can drown lost in thunderous sound."
"Fear can claim what little faith remains."
"Death will take those who fight alone."
"But united we can break a fate once set in stone."
╚═════════════ ೋღ☃ღೋ ══════════════╝
NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB0 -
Ozghost✭I agree, I got caught out tonight having planned to get some game time in before the usual10pm (Aust east coast) downtime.Dunmer sorcerer
~ Ebonheart Pact~1 -
GrimlockSaves✭✭✭It is 2014... How about no server down times? Having downtime makes no sense with the current capabilities of technology and data center infrastructures.17 -
Adryssa_Joneley✭✭✭It seems they sprung it on us once again. Damn. I was hoping to get two hours in before down time. I guess not. Well, lets hope they fix some of the bugs. *fingers crossed*3 -
molyforest✭✭✭Is there a place where they give estimations about how long it's going to be down? Sometimes people playing online in the chat are able to say "They said it's going to be just a short one this time, maybe an hour." or "It's going to be a longer one this time, maybe five hours." - and they are correct. Where does this information come from?
anyway, does anyone know how long this one is going to be? i was hoping to play.BLOOD FOR THE PACT0 -
Halefire✭✭Monday morning here , west of North America . Seattle to be exact. .
ANOTHER new server downtimes ...as list.
A 8 am east coast downtime, It's 3 am west coast time AND it's down for my account already, 2 hours early... nice.
0 -
Tosalius✭✭I've rarely gotten honesty from people in game.
From the post I linked -We will always message maintenances the day before, including a notification if the maintenance is not needed. Most regularly scheduled maintenance periods will last for no more than a few hours. During these times, we'll deploy patches, server optimizations, database updates, hardware upgrades, and perform other routines that keep ESO running smoothly.
They said they will *always* message maintenances the day before, but they never do. Their community relations are pretty terrible.Edited by Tosalius on June 9, 2014 10:14AM10 -
mutharex✭✭✭✭✭Well it's a good chance to see the PTS server, I had a look yesterday and really liked all the changes. That is, if it's not under maintenance1
-
LakrendSoul ShrivenNot impressed. I specifically checked for announcements in the announcement section before I played today and nothing.
The world doesn't revolve around USA and Europe. It may not be much of an inconvenience in the USA to run maintenance at 6am rather than 8am, but running them for Australians at 8pm instead of 10pm has quite a significant impact - especially when it's on a public holiday.
Please be cognisant of people's needs outside of the USA. And if there is an absolute need to shut down two hours early, then please plan forward well enough and ANNOUNCE it.
As the OP has posted, the idea was to be consistent with server down times. Since I've started playing consistency has been extremely poor.10 -
Halefire✭✭I've rarely gotten honesty from people in game.
From the post I linked -We will always message maintenances the day before, including a notification if the maintenance is not needed. Most regularly scheduled maintenance periods will last for no more than a few hours. During these times, we'll deploy patches, server optimizations, database updates, hardware upgrades, and perform other routines that keep ESO running smoothly.
They said they will *always* message maintenances the day before, but they never do. Their community relations are pretty terrible.
Well look at this amazing maze of a parody of a forum... seems like the don't want players to go here for information in the first place.
0 -
molyforest✭✭✭I don't understand why they can't at least post estimated down time on their service alerts blog.BLOOD FOR THE PACT2
-
Arsenic_Touch✭✭✭✭✭
✭The world doesn't revolve around the US. but this game does. Australians are in the minority of players.
This isn't the first time they've done maintenance 2 hours earlier. While it would've been great for them to actually let us know ahead of time, this is a maintenance day so you should've known that this was possible.☠ Is it better to out-monster the monster or to be quietly devoured? ☠
╔═════════════ ೋღ☃ღೋ ══════════════╗
"Hope can drown lost in thunderous sound."
"Fear can claim what little faith remains."
"Death will take those who fight alone."
"But united we can break a fate once set in stone."
╚═════════════ ೋღ☃ღೋ ══════════════╝
NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB4 -
ozgod22_eso✭✭✭GrimlockSaves wrote: »It is 2014... How about no server down times? Having downtime makes no sense with the current capabilities of technology and data center infrastructures.
Most MMOs tend to have some form of downtime so that standard maintenance, fixes, patches and other things can be applied to the server.
The more stable a game becomes, the less fixes need to be deployed...server downtime is only then needed for maintenance usually. And the more expertise a developer gets at it, they start figuring out ways of deploying fixes via hotfixes which don't require downtime or just require server restarts. Blizzard moved from having lengthy maintenance which was often extended for hours, through to today where they can push out hotfixes any time and you can go weeks with just a server restart.
I don't mind the down times as long as things are getting fixed. I agree it's annoying to plan your calendar and play time around communicated maintenance hours only to have them changing those times on a regular basis with minimal communication. They did mention it on the launcher but not everyone looks at their launcher all the time when playing. Best to stick with a time so everyone knows when it is.
2 -
ozgod22_eso✭✭✭
Those are just educated (or uneducated) guesses and speculation. Nobody really knows how long it would be.blueyonder wrote: »Is there a place where they give estimations about how long it's going to be down? Sometimes people playing online in the chat are able to say "They said it's going to be just a short one this time, maybe an hour." or "It's going to be a longer one this time, maybe five hours." - and they are correct. Where does this information come from?
anyway, does anyone know how long this one is going to be? i was hoping to play.
1 -
Qumulous✭✭✭blueyonder wrote: »I don't understand why they can't at least post estimated down time on their service alerts blog.
Because they really have not clue what they are doing......
4 -
Halefire✭✭Defiance has better notification about downtime/ communication and better forums that's saying something.
Btw, Hello Arsenic Touch of Core nice to see a familiar face/name here.0 -
Hypertionb14_ESO✭✭✭✭✭
✭I have seen Privately operated game servers with better Maintenance and patch scheduling/communication reguarding it.
ZOS seems content to make statements that they will do such and such, and then just do whatever they want in reality.I play every class in every situation. I love them all.1 -
LakrendSoul ShrivenArsenic_Touch wrote: »The world doesn't revolve around the US. but this game does. Australians are in the minority of players.
This isn't the first time they've done maintenance 2 hours earlier. While it would've been great for them to actually let us know ahead of time, this is a maintenance day so you should've known that this was possible.
It's not the first time that almost anything has happened over the last month or so with regards to maintenance. ZOS seem to do whatever they please.
I understand we are in the minority - and that's fine. This is about being conscious of other players in the world. We have paid just as much as others (actually probably more), so the common courtesy of some advance notice would be nice - this is the bare minimum.
If the patch lasted 2 hours longer instead of starting earlier and went deeper into the USA play time zone, using the excuse of 'well it's maintenance day so you know this is possible' would not fly well.
Wouldn't it be nice if the processes learned and used to apply hotfixes for other games (say like like WoW) were used in future games?Edited by Lakrend on June 9, 2014 10:34AM2 -
zhevon✭✭✭✭Sometimes emergencies will happen and out of schedule downtime will happen. And I don't really mind the scheduled downtime - its a lot safer to do backups and upgrades on a non-changing system.
BUT ... if its a scheduled downtime its unprofessional to randomly to move the time and not give proper notification. Come on ... the F2P game PathOfExile communicates much better, eg giving accurate and complete patch notes, daily updates, accurate times down, and even estimates on when the servers will be up and if they think they go over their ETA they update to a new ETA.1 -
Hypertionb14_ESO✭✭✭✭✭
✭Arsenic_Touch wrote: »The world doesn't revolve around the US. but this game does. Australians are in the minority of players.
This isn't the first time they've done maintenance 2 hours earlier. While it would've been great for them to actually let us know ahead of time, this is a maintenance day so you should've known that this was possible.
It's not the first time that almost anything has happened over the last month or so I've been playing this.
I understand we are in the minority - and that's fine. This is about being conscious of other players in the world. We have paid just as much as others (actually probably more), so the common courtesy of some advance notice would be nice - this is the bare minimum.
If the path lasted 2 hours longer instead of starting earlier and went deeper into the USA play time zone, using the excuse of 'well it's maintenance day so you know this is possible' would not fly well.
Eouldn't it be nice if the processes learned and used to apply hotfixes for other games (say like like WoW) were used in future games?
my question since day one....
I play every class in every situation. I love them all.2 -
ozgod22_eso✭✭✭
Wouldn't it be nice if the processes learned and used to apply hotfixes for other games (say like like WoW) were used in future games?
The thing is, WoW has been out for 10 years. Blizzard has had 10 years to learn how to manage maintenance, manage customer base, do hotfixes, etc. It's entirely possible that doing hotfixes isn't part of Zenimax's skillset (yet).2 -
Phantorang✭✭✭✭Not impressed. I specifically checked for announcements in the announcement section before I played today and nothing.
The world doesn't revolve around USA and Europe.
Actually it kind of does, dont you think?
It may not be much of an inconvenience in the USA to run maintenance at 6am rather than 8am, but running them for Australians at 8pm instead of 10pm has quite a significant impact - especially when it's on a public holiday.
Please be cognisant of people's needs outside of the USA. And if there is an absolute need to shut down two hours early, then please plan forward well enough and ANNOUNCE it.
As the OP has posted, the idea was to be consistent with server down times. Since I've started playing consistency has been extremely poor.
Issues are happening real time, they got to do maintainance on the servers when needed, if for example something is heavily exploitable, they will have to take down the servers.Fimbulwinter Recruiting true Vikings | Campaigns score | EU PC1 -
Hypertionb14_ESO✭✭✭✭✭
✭Phantorang wrote: »Not impressed. I specifically checked for announcements in the announcement section before I played today and nothing.
The world doesn't revolve around USA and Europe.
Actually it kind of does, dont you think?It may not be much of an inconvenience in the USA to run maintenance at 6am rather than 8am, but running them for Australians at 8pm instead of 10pm has quite a significant impact - especially when it's on a public holiday.
Please be cognisant of people's needs outside of the USA. And if there is an absolute need to shut down two hours early, then please plan forward well enough and ANNOUNCE it.
As the OP has posted, the idea was to be consistent with server down times. Since I've started playing consistency has been extremely poor.
Issues are happening real time, they got to do maintainance on the servers when needed, if for example something is heavily exploitable, they will have to take down the servers.
A: No it doesnt... I live in the US and quite frankly its NOT the center of the world at all.
B: Then they announce it on the fourms and Ingame with at least a 1hr Previous warning. IF they know they are going too, they can SAY SO.I play every class in every situation. I love them all.1 -
dcincali✭✭✭✭ozgod22_eso wrote: »
Wouldn't it be nice if the processes learned and used to apply hotfixes for other games (say like like WoW) were used in future games?
The thing is, WoW has been out for 10 years. Blizzard has had 10 years to learn how to manage maintenance, manage customer base, do hotfixes, etc. It's entirely possible that doing hotfixes isn't part of Zenimax's skillset (yet).
Lol.. Skillset.. ZOS~ Well we didn't put any points into that...
4 -
Krivasran✭✭✭*snip*
Wouldn't it be nice if the processes learned and used to apply hotfixes for other games (say like like WoW) were used in future games?
Let's just go ask those companies how they do stuff. I'm sure they'd totally share. After all they love sub competition right?Edited by Krivasran on June 9, 2014 11:03AMYou've mistaken me for someone who cares.2