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Give ZOS some credit. They do fix things.

METALPUNKS
METALPUNKS
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I am browsing the forums and seeing quite a few people complain about ZOS being lazy and not fixing things.

This just baffles me!! I do not see how anyone could ever say or think this. They keep us informed weekly sometimes even more with whats going on, they are constantly fixing broken areas of the game. We have major updates with patch notes that are pages long and that happens once every 4-6 weeks.

Im not sure the other games people are playing but for me with other games it could months sometimes without stuff being fixed. I just feel like
Zenimax is really trying to do this right.

I know people can come in here and complain about this or that and they have every right to their opinion just like I do now. I get it. I had a bugged quest with skyrim that lasted a year and half that was stopping me from progressing in the thieves guild and it sucked. Anyway I have always thought ZOS is doing a great job!!
  • ers101284b14_ESO
    ers101284b14_ESO
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    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!
  • Ser Lobo
    Ser Lobo
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    I agree. It's one of the primary reasons I seem to always be coming to their defense.

    Weekly patches (sometimes more often). Server-side hotfixes. One content update, with another just weeks away. Their Road Ahead tells us what they are focused on and some things they are looking at down the road.


    As players, it's only second nature to worry about the state of the game. I'm personally worried that content like Thieves Guild and Dark Brotherhood, as well as player housing, is being pushed back to get the consoles in line.

    And while I see the consoles as an increase in revenue stream and funding, especially in a market nearly devoid of MMO competition, I also see them as a distraction to my primary market ... PC development.

    In the end, I think they are doing a good job of proving that they care, are listening, and are working hard.
    Ruze Aulus. Mayor of Dhalmora. Archer, hunter, assassin. Nightblade.
    Gral. Mountain Terror. Barbarian, marauder, murderer. Nightblade.
    Na'Djin. Knight-Blade. Knight, vanguard, defender. Nightblade.

    XBOX NA
    Ruze is a veteran of the PC Beta, lived through the year one drought, survived the buy-to-play conversion, and has stepped foot in the hells known as Craglorn. He mained a nightlbade when nightblades weren't good, and has never worn a robe. He converted from PC during the console betas, and hasn't regretted it a moment since.

    He'd rank ESO:TU (in it's current state) a 4.8 out of 5, loving the game almost entirely.

    This is an multiplayer game. I should be able to log in, join a dungeon, join a battleground, queue for a dolmen or world boss or delve, teleport in, play for 20 minutes, and not worry about getting kicked, failing to join, having perfect voice coms, or being unable to complete content because someone's lagging behind. Group Finder and matchmaking is broken. Take a note from Destiny and build a system that allows from drop-in/drop-out functionality and quick play.
  • Ser Lobo
    Ser Lobo
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    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!

    You are lucky. I've had guild mates completely unable to get online at all.

    Personally, a few bugged abilities (nightblade), a bugged quest or three, and one major login issue that was actually my fault in the end. All resolved in a timely manner.

    Games only been out now for two months. Not bad, I say.
    Ruze Aulus. Mayor of Dhalmora. Archer, hunter, assassin. Nightblade.
    Gral. Mountain Terror. Barbarian, marauder, murderer. Nightblade.
    Na'Djin. Knight-Blade. Knight, vanguard, defender. Nightblade.

    XBOX NA
    Ruze is a veteran of the PC Beta, lived through the year one drought, survived the buy-to-play conversion, and has stepped foot in the hells known as Craglorn. He mained a nightlbade when nightblades weren't good, and has never worn a robe. He converted from PC during the console betas, and hasn't regretted it a moment since.

    He'd rank ESO:TU (in it's current state) a 4.8 out of 5, loving the game almost entirely.

    This is an multiplayer game. I should be able to log in, join a dungeon, join a battleground, queue for a dolmen or world boss or delve, teleport in, play for 20 minutes, and not worry about getting kicked, failing to join, having perfect voice coms, or being unable to complete content because someone's lagging behind. Group Finder and matchmaking is broken. Take a note from Destiny and build a system that allows from drop-in/drop-out functionality and quick play.
  • reggielee
    reggielee
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    yes, just reading the patch notes show all the coding they are working on and repairing, tweaking and what not. I appreciate that
    Mama always said the fastest way to a man's heart is through his chest.
  • ers101284b14_ESO
    ers101284b14_ESO
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    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!

    You are lucky. I've had guild mates completely unable to get online at all.

    Personally, a few bugged abilities (nightblade), a bugged quest or three, and one major login issue that was actually my fault in the end. All resolved in a timely manner.

    Games only been out now for two months. Not bad, I say.

    I know its gonna have bugs and problems but i really do wonder how much of that is client side and how much is server side. I have a gaming computer so I figured I could run it well. But I have also had only 1 issue running it on my laptop. I have a macbook from school so when my desktop was down I used that and I couldn't get it to install on my mac side. And using Windows on my Mac gets way too hot.
  • Hatred871
    Hatred871
    Yeah it only took them 6+ months to fix the green lady quest.
  • METALPUNKS
    METALPUNKS
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    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!

    I agree actually. I have never had a single issue with this game. Only thing that ever happened was a bugged side quest that ended up getting fixed the next day.
  • morashtakb16_ESO
    morashtakb16_ESO
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    It's the little things that worry me when they fix things -
    In Craglorn as of now when one loots a chest the glyph that drops is a "Major" (level 45-50).
    In PTS the glyphs are "Monumental".
    This does show that they can fix things but why does it take a major patch? Why could this not have been done via a hotfix?
    I suspect that the code is more of a hindrance than help and this worries me.
  • Gisgo
    Gisgo
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    They did fix the lag and i stopped complaining.
    Guess i should have said "bravo!" but hey im paying for this ;)

    But yes, they are fixing things.
  • Moiskormoimi
    Moiskormoimi
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    I also have a mid range gaming computer and have never experienced things like the 301 error or complete endless loading screens (I haven't been tempted to do much pvp so I can't verify any of that). I have had the Molag Bal quest bugged for a full 24 hours where I would kill him and the sword would drop and then...nothing. I was would be standing there with the sword, he'd be kneeling and that was that. I have had combat lag, especially in certain areas of the Vet zones like Grahtwood. Also had the environment completely disappear near the Bone Borough(Burrow w/e). These are things that would be server side. The bank duplication bug, however, was reported in February. The achievement bug(which isn't just a ui issue) was reported prior to Craglorn being released. Some of these bugs have been reported for a long time, and only when there was an outrage for some of them were they even addressed. They may be fixing them now, but it's after-the-fact and that's not really how PTS is supposed to work.
  • GreySix
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    They did a good job fixing the bot problem.

    We are still unable to play the main story instances as anything but solo though, and that's a no-go.
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • McDoogs
    McDoogs
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    I have more of an issue with their design decisions than anything else
  • DireKit
    DireKit
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    METALPUNKS wrote: »
    I am browsing the forums and seeing quite a few people complain about ZOS being lazy and not fixing things.

    This just baffles me!! I do not see how anyone could ever say or think this. They keep us informed weekly sometimes even more with whats going on, they are constantly fixing broken areas of the game. We have major updates with patch notes that are pages long and that happens once every 4-6 weeks.

    Im not sure the other games people are playing but for me with other games it could months sometimes without stuff being fixed. I just feel like
    Zenimax is really trying to do this right.

    I know people can come in here and complain about this or that and they have every right to their opinion just like I do now. I get it. I had a bugged quest with skyrim that lasted a year and half that was stopping me from progressing in the thieves guild and it sucked. Anyway I have always thought ZOS is doing a great job!!

    Agreed. We genuinely love the game, and love playing it. We also appreciate Zenimax as a Company, they actually from our run-ins with Customer Support, treat you like you matter and are genuinely friendly and honest.

    This is something you don't see frequently in MMO companies these days.
    Hatred871 wrote: »
    Yeah it only took them 6+ months to fix the green lady quest.

    Also, are you kidding? The game's only been up live for two months. How can it take them six months to fix something that the game hasn't been live for six months to be fixed? :confounded:
  • Moiskormoimi
    Moiskormoimi
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    DireKit wrote: »
    Also, are you kidding? The game's only been up live for two months. How can it take them six months to fix something that the game hasn't been live for six months to be fixed? :confounded:

    Because beta lasted almost a year and this was reported for that long. Derp.
  • deacon13
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    METALPUNKS wrote: »
    I am browsing the forums and seeing quite a few people complain about ZOS being lazy and not fixing things.

    This just baffles me!! I do not see how anyone could ever say or think this. They keep us informed weekly sometimes even more with whats going on, they are constantly fixing broken areas of the game. We have major updates with patch notes that are pages long and that happens once every 4-6 weeks.

    Im not sure the other games people are playing but for me with other games it could months sometimes without stuff being fixed. I just feel like
    Zenimax is really trying to do this right.

    I know people can come in here and complain about this or that and they have every right to their opinion just like I do now. I get it. I had a bugged quest with skyrim that lasted a year and half that was stopping me from progressing in the thieves guild and it sucked. Anyway I have always thought ZOS is doing a great job!!
    Some how I don't think you have played many MMOs
    This is the worst I have ever seen . A full 50% of the player classes say their classes are broken . As a VR ranked NB I can honestly say that class is BROKEN . Crafting leveling totally unbalanced . I have several VR12 crafters and leveling varies from 1 day to over 2 months per crafting " class " . This is the first time I have ever seen game breaking quest bugs , exploits , log in issues , stay in game as long as it has in this game .

    It has the worst community building abilities of any MMO EVER . No showable guild tag . Posting user names instead of character names in guild chat . Entire guilds for selling" aka" a guild of people that want your gold !

    I wondered why this game didn't have some of the fluff that 10 year old games had at release like , player housing or the things that older games added like VOIP or Customizable Armor or Guild Halls . After playing I see why ..They cant even get the basics right .
  • MrDenimChicken
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    The problem is that they aren't fixing the design decisions they made, which is the reason why everyone is up in arms.

    Currently they are fixing quests and little bugs and stuff along those lines. They aren't really CHANGING the game in the way most people want. So people see nothing being done about the core problems of this game and they think that Zenimax is doing nothing.

    But in reality, Zenimax is just fixing the problems from the exterior inwards, rather than starting from the core and going outwards.
  • DireKit
    DireKit
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    Think bugs and errors are to be expected, honestly.
    Edited by DireKit on June 8, 2014 6:15PM
  • McDoogs
    McDoogs
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    Vampire hunger cost reductions have been broken since beta, and are still broken.
  • rhoekieb16_ESO
    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!

    I use the same drugs as you,the whole dayum world is a strawberry...amazing isn`t it?
  • McDoogs
    McDoogs
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    I don't see them fixing anything......mostly cause i haven't had anything broken. No Lag, no bugged quests, my skills all work, I can log on anytime. I love this game!!!

    I use the same drugs as you,the whole dayum world is a strawberry...amazing isn`t it?

    dont feed the fanboy trolls
    Edited by McDoogs on June 8, 2014 6:29PM
  • kevlarto_ESO
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    They have fixed a lot and still have a lot to fix, they can not wave a magic wand and poof everything is done, as nice as that would be, like ALL new mmo's they are going through after launch growing pains, the game is still an infant in the scheme of things..I am happy to see them making progress, and I hope they keep on track with the major issues.
    I have feeling things might be better off had they not had to divert some man power to try to rid the game of scum bag gold farmers and botters, and cheaters.. All that time and effort would have got a lot of things fixed, but it was one of those evils that had to be addressed..
    Edited by kevlarto_ESO on June 8, 2014 6:41PM
  • ShinChuck
    ShinChuck
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    METALPUNKS wrote: »
    I am browsing the forums and seeing quite a few people complain about ZOS being lazy and not fixing things.

    This just baffles me!! I do not see how anyone could ever say or think this. They keep us informed weekly sometimes even more with whats going on, they are constantly fixing broken areas of the game. We have major updates with patch notes that are pages long and that happens once every 4-6 weeks.

    Im not sure the other games people are playing but for me with other games it could months sometimes without stuff being fixed. I just feel like
    Zenimax is really trying to do this right.


    I know people can come in here and complain about this or that and they have every right to their opinion just like I do now. I get it. I had a bugged quest with skyrim that lasted a year and half that was stopping me from progressing in the thieves guild and it sucked. Anyway I have always thought ZOS is doing a great job!!

    WildStar, Rift, GW2, or any recent MMO, particularly at launch, are the games we're referring to.

    We've only had one major patch in ESO, and it was *seven* weeks in, not "4-6". Then look at a game like Rift or WildStar at launch, where patches were coming at a frenzied pace... and these games released in a much better, far more polished state in the first place.

    A better argument for you to make is whether or not it's *reasonable*, and that's more personal preference. Some people are fine with the pace, for whatever reason. That's okay, that's your personality and choice, and maybe you could mount an argument that I'm being unreasonably impatient.

    It's not arguable, however, that other companies have been faster, particularly at launch.
    "It's morally wrong to suggest gameplay changes for an MMO."
    ...seriously, someone told me that once here. The things people will do to win their internet arguments!
  • Esha76
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    I think the first problem with this whole notion is the nature of people today. The vast majority of people have the "I want what I want and I want it yesterday" attitude. Especially when they are paying things like subscription fees on MMOs. I wasn't there for WoW's launch, but I heard plenty about it... But I was there for a vast majority of the other big ones, and none of them launched flawlessly. They also each has their own special bugs and flaws as though they copyrighted the glitches themselves. There is no way ESO is the worst.

    I'm certainly guilty of sending some heated /feedback's to the devs. Even earlier today in a feedback I said "How did you people not see this coming?" There are plenty of things I feel should have been fixed or changed prior to launch. And we typically come screaming to these forums when we come across something in game we don't like. Accusing ZOS of doing nothing is ridiculous. People act as though ZOS does nothing but sit around all day reading the forums looking to see how much they disappoint and *** people off - "Ohh, look at this guy! We really pissed this one off good! I'm so glad my kids have evolved to feed off the negative energy of butt-hurt gamer dorks..."

    The thing most people neglect to consider when these games launch is that there's someone sitting up top waiting for their return on investment. It would be a lovely world if MMO devs had all the time in the world to release the perfectly tested flawless game. However, third party investors or a CEO/Board of Directors don't want to hear anything about - "We need another 6 months to a year...." They're calling the project managers everyday saying: "(Female dog) better have ma money!!!' In regards to consoles going back 6 months... I'm sure someone's head(s) rolled behind closed doors.

    So, those stating ZOS is doing nothing, are probably the selfish jerk jobs who are pissed their specific issue hasn't been fixed right away. Now, should that be something of the likes of 301 and unable to load in - perfectly legitimate reason to question what's going on and deserve some communication and compensation. But when it's something like "Why haven't they fixed my Biting Jabs nerf yet?? They do nothing!" - get over yourself, seriously.

    Also, in all the other MMOs I was there at launch, I never saw one of them not "break" other things, that were already working fine, after the first couple of patches and updates. It's just the nature of these projects.

    Now, if you really want to see a thread go up in flames... Go start one about "Who thinks their class deserves more attention/priority?" That'll get so heated you'd be able to roast a hog.
    "There is no moisture in your angry stares." - Laughs-at-All
    "I don't know why I bother guarding you horrible people." - Orama Sadas
    "Scales here is about to have a really bad day..." - Valeric
    "Just tell me what you're doing here before I turn your heart into a tomato..." - Sereyne
    "Break those rocks! Dig those ditches! Why??? Because I want you to!!!" - Ifriz the Unraveller
    "There are worse masters than I. Far worse." - Molag Bal
    "I humiliated the Daedra in Mehrunes Spite." - You, when turning in a specific Undaunted Daily.
    "I'm not finding YOU very pleasant!" - Adla the Brewer
    "Old Ri'hirr likes his birds slow and stupid!" - Old Ri'hirr
    "When things get dirty... Oh, I get so flustered." - Meredil the Archivist
    "Too many Argonians about these days..." - Davon's Watch Guard back at launch (though I think this one has been removed from game)
  • nikolaj.lemcheb16_ESO
    nikolaj.lemcheb16_ESO
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    I just discovered you cannot craft V7+ medium armor if you play on DC side.... that bug has been in the game for weeks.

    Pretty game breaking imo and not a word about it from ZOS.
  • ipkonfigcub18_ESO
    ipkonfigcub18_ESO
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    Heh, someone isn't playing a Nightblade I see . . .
  • Lalai
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    I think part of the problem is that these are forums. People come here specifically to complain about issues they've encountered.. and people who have a negative opinion are more likely to come post something than those who have a positive opinion.

    So what happens is you get something like the 301 error. You come to the forums and see that there's what appear to be tons of people reporting the same thing and come to the conclusion that it's a huge issue for a large percentage of the player base when it's not. The same kinda happened with the bank bug at launch. My evidence is anecdotal, but the number of people I knew hit by it were like.. 20 in 1500 (when you count all my guilds). Now, sure some people could have mentioned it when I wasn't online.. but I play a -ton- and it was brought up very frequently with the same people going "me too" whenever anyone asked. 20 out of 1500 isn't really a large portion of the player base.

    We don't have sub numbers or anything, but say 1000 people have an issue, and ESO has only 100k subscribers. 500 of those people post on the forums about the issue cause they came here looking for answers. 500 looks like a ton of people on the forums, and considering many of those are going to post multiple times in the same thread, the thread created is going to be pretty dang big... in reality though, 1000 out of 100k is 1% of the player base.

    From the developer standpoint, when you have an issue that is only occurring for a small percentage of your current customer base two things tend to happen. First, is it might get put on the back burner. Yeah it's still important, but they are gonna wanna fix the things that are hitting the entire, or majority of, the players at once. Second, the issue can be extremely hard to replicate on an in-house system, and therefore extremely hard to debug. To add to that, a large portion of people are very unwilling to provide specs about their current system, or useful information. They instead rage, don't want to do any sort of troubleshooting, and demand the company fix it. Not everyone does this, but there is a surprisingly large amount that do... or at least that's been my experience when I was the go between for some product developers/engineers and customers.

    Anyway, ZoS was doing two patches a week and getting quests fixed at launch (and is continuing to put out smaller patches since). They seemed to do the lower level stuff first, though also didn't completely ignore the higher level stuff. Some things probably have got pushed to the side.. but I don't think it's because they're ignoring it. Likely they just have different priorities. Some things do seem like they should be an easy fix, but I only have a very basic knowledge of programming, and I don't know the way in which they set things up.
    Edited by Lalai on June 8, 2014 9:37PM
    Fisher extraordinaire!
    Send me your worms, crawlers, guts, and insect parts.
    Templar Healer
    Daggerfall Covenant, NA
  • jelliedsoup
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    I don't think they're lazy. They made some bad design decisions imo.
    www.youtube.com/watch?feature=youtu.be&v=Ks8_KGHqmO4
  • Slash8915
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    Yes, they are trying to fix things. But it would help if they didn't break more things than they fixed. I think the abysmal Craglorn patch was the last straw for a lot of people. I really, REALLY hope they test the next content patch thoroughly before pushing it out.
    Edited by Slash8915 on June 8, 2014 9:57PM
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