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Unable to login - graphics related crash

cadmonkey
cadmonkey
Soul Shriven
Ever since the 1.13 patch on Monday I have been unable to log in or even sit on character select for more that a minute. The character background gets very twitchy with constant rendering errors resulting in green, black and orate triangles. Then the client crashes. Below is what I think is the relevant portion of the crash report:

Process: eso [481]
Path: /Applications/ZeniMax Online/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86 (Native)
Parent Process: ZeniMax Online Studios Launcher [412]
Responsible: ZeniMax Online Studios Launcher [412]
User ID: 501

Date/Time: 2014-06-04 21:25:44.989 -0500
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: D6E03EF1-ABD6-774C-1102-2572DB202326


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93c97952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x9ad80167 pthread_kill + 101
2 libsystem_c.dylib 0x9234d29c abort + 155
3 com.apple.GeForceGLDriver 0x4832e85f 0x48000000 + 3336287
4 com.apple.GeForceGLDriver 0x4832e8fa gldPresentFramebufferData + 150
5 GLEngine 0x9863d590 glSwap_Exec + 96
6 com.apple.opengl 0x96e093fb CGLFlushDrawable + 67
7 com.apple.AppKit 0x918320e1 -[NSOpenGLContext flushBuffer] + 24
8 com.zenimaxonline.eso 0x00decea3 wcsncasecmp + 317059
9 com.zenimaxonline.eso 0x00ded8f8 wcsncasecmp + 319704
10 com.zenimaxonline.eso 0x00df0e8b wcsncasecmp + 333419
11 com.zenimaxonline.eso 0x00044f3d start + 270269
12 com.zenimaxonline.eso 0x00045123 start + 270755
13 com.zenimaxonline.eso 0x00045b65 start + 273381
14 com.zenimaxonline.eso 0x00044ce6 start + 269670
15 com.apple.Foundation 0x969f676b __NSFireTimer + 117
16 com.apple.CoreFoundation 0x94e0eeb6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
17 com.apple.CoreFoundation 0x94e0e873 __CFRunLoopDoTimer + 1395
18 com.apple.CoreFoundation 0x94e8906d __CFRunLoopDoTimers + 349
19 com.apple.CoreFoundation 0x94dc6363 __CFRunLoopRun + 1779
20 com.apple.CoreFoundation 0x94dc59fa CFRunLoopRunSpecific + 394
21 com.apple.CoreFoundation 0x94dc585b CFRunLoopRunInMode + 123
22 com.apple.HIToolbox 0x94950b5d RunCurrentEventLoopInMode + 259
23 com.apple.HIToolbox 0x949508e2 ReceiveNextEventCommon + 526
24 com.apple.HIToolbox 0x949506bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
25 com.apple.AppKit 0x911fb369 _DPSNextEvent + 1602
26 com.apple.AppKit 0x911fa890 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
27 com.apple.AppKit 0x911ed17c -[NSApplication run] + 727
28 com.zenimaxonline.eso 0x00046753 start + 276435
29 com.zenimaxonline.eso 0x00002fb5 start + 53

And this my machines summary
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
  • Moonraker
    Moonraker
    ✭✭✭✭
    Apple crash report paste doesn't help really.

    The symptom reads more like some graphics card issue or possibly data corruption possibly during the patch update if it was working previously.

    Have you run the Repair function? Launcher > Game Options > Repair

    Try that and if it doesn't help try a reinstall. That seems the most likely cause.

    I have seen nothing like that on the forums or myself.

    As ever, ensure you disable ALL addons if you have any issue after a patch.
    Edited by Moonraker on June 5, 2014 3:30AM
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