Maintenance for the week of November 10:
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
We require a way to change our appearance after creation now to fix what was broken.
I've read in several forums about people's characters being mysteriously altered in appearance and I have the same issue now with my main since patch/expansion. My character had no body markings of any nature and now has scars and part of her chest burned.

So we need a way to change our whole appearance now to rectify likely what was errors in the memory during the patching/update. Every CS representative I've spoken to about this has simply stated that it cant be changed because they don't have a method of doing so. So... Customer Service needs this... players need this... can we get this ball rolling?