Crashes after 1.1.2 Update - Non English Language Issue

Moonraker · May 2014

It appears that patch 1.1.2 introduced an issue with the Mac client where using a non-English (or French, German) system/ keyboard language is causing frequent crashes.

Workaround: For now change the following to English in:

System Preferences > Language & Regions > Preferred Language > English -Primary

Then own language as secondary to swap between.

EDIT: Updated from further testing which shows it is system language only it seems.

Moonraker · May 2014

I just spent an hour playing latest ESO Mac client with one of the issue languages and not my normal English:

Preferred Language: Danish (Primary)
Region: Denmark
Keyboard: Danish (no other enabled)

Rebooted after setting then fired up ESO. Played at Ultra-High as normal for around 1 hour and no crash.

I have not seen exactly when players with this issue are in fact crashing so if anyone can confirm if it's issue when launching or character selection/ launch or just more frequent crashing in normal play (more frequent than general memory crash issue) I would appreciate it to understand the problem better.

Moonraker · May 2014

OK, so I don't see any reports beyond those posted previously. Are players still having the problem with languages crashing the Mac client and if so when?

As I said I did try for an hour and it didn't crash so hard to reproduce this and wanted to confirm it was still a problem.

Moonraker · May 2014

On further testing it appears it's just Preferred language (system) in System Preferences > Language & Region that needs changing. Region or Keyboard don't cause it at least from changing it for me.

I couldn't recreate it in Danish myself but was by another. I checked with Russian and it crashed each time on Character launch.

LavaDrop · May 2014

Just an FYI, I play on with these settings, without any issues:

Preferred language:
Spanish (main) > English

Region: Mexico

Keyboard: Spanish ISO

DrYac · May 2014

Polish system settings still crashing.
Can play on English system and Polish Pro keyboard sett.

denisbutucrwb17_ESO · May 2014

Moonraker wrote: »

On further testing it appears it's just Preferred language (system) in System Preferences > Language & Region that needs changing. Region or Keyboard don't cause it at least from changing it for me.

I couldn't recreate it in Danish myself but was by another. I checked with Russian and it crashed each time on Character launch.

After changing Preferred Language from Russian to English I logged in game without problems.

Moonraker · May 2014

Hopefully we will see some fix go in for the next patch update.

Moonraker · June 2014

From initial testing, this looks resolved now at least with Russian language in 1.1.3 update as expected so should be for other languages also.

DrYac · June 2014

Afetr 1.1.3 Polish language works as well.

Moonraker · June 2014

DrYac wrote: »

Afetr 1.1.3 Polish language works as well.

To dobre wieści

Glad it seems to be fixed now for all.