Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Are you unable to log into the game right now?

tjmcguire
tjmcguire
I don't think the devs realize how widespread this is, and I'm hoping that we can get some very unscientific, but ballpark numbers, for all those affected by the 301/Timeout issues
Edited by tjmcguire on May 25, 2014 10:15PM

Are you unable to log into the game right now? 65 votes

I am unable to log into the game (cannot reach the character screen)
32%
tjmcguirejimstr_ESOjacekploch_ESOjshorty1980b14a_ESOmfischer303b14_ESONazon_Kattsrawne1980b16_ESOSnowstriderThe_SpAwNZiRMharleysub17_ESOWatersMacAdderGAPDHArbitraldustin61QueripeldhmooreDruzinnruna_gate 21 votes
I can log into the game and play
67%
i3luemrld_ESOLauraVanathiGwaroktheyanceywpitterlb14a_ESOnerevarine1138Eivardylanluongob14_ESOers101284b14_ESORianaTheBosmerAmsel_McKayDrasnamonengelb16_ESOEliteZUberTesterKitLightningYakidafiLodosAbraCadabra 44 votes
  • nerevarine1138
    nerevarine1138
    ✭✭✭✭✭
    ✭✭✭✭✭
    I can log into the game and play
    This really didn't need to be a poll. Read the Fixes sticky.
    ----
    Murray?
  • tjmcguire
    tjmcguire
    I am unable to log into the game (cannot reach the character screen)
    Yes I know they are aware. Reading comprehension would show you that this is to see just how widespread it is. NOT to let them know that it is happening.
  • nerevarine1138
    nerevarine1138
    ✭✭✭✭✭
    ✭✭✭✭✭
    I can log into the game and play
    It's not an awareness issue. They just applied a hotfix. That would cause a temporary login issue for everyone, regardless of whether the 301 error affects them.
    ----
    Murray?
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    when did they apply a hotfix? i sure didnt see it, havent been able to log into game now for 16hours.
  • tjmcguire
    tjmcguire
    I am unable to log into the game (cannot reach the character screen)
    ^ what mfischer said. And it's been about 22 hours now for me.
  • Zershar_Vemod
    Zershar_Vemod
    ✭✭✭✭✭
    I can log into the game and play
    This really didn't need to be a poll. Read the Fixes sticky.

    This.

    This is related to the Error 301 issue which is a top priority.
    House Nyssara (NA)
    Black Market Traders
    Order of the Lamp Post
    Thorn Brigade
    VR15 Nightblade Vampire
  • tjmcguire
    tjmcguire
    I am unable to log into the game (cannot reach the character screen)
    Reading. Comprehension. I'm not even going to bother to explain it again. Go read the poll description again. Think about it. Use reading comprehension. Thanks!
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    and not to mention SUPPORT is a joke! first thing they say is reset your router lol, I have tried to log in from different computers, My nephew tried to log me in from 800miles from my computer still same problem, Our characters are stuck ingame that is what the problem is. The server needs to be reset. OH dont want to hurt the people playing by no meens, Stupid support emails reset your dns, flushdns ect ect. does not explain the fact cant log in from a different computer across country.
  • avalonarcana
    I can log in to an alt or create a new char and play just fine but I can't log in to my main. Still waiting on a response from "support" as their first response to clear cache, lower security on firewall blah blah blah DIDN'T WORK. Hello, if it was on my end then why am I able to play all my chars but ONE..again my MAIN ONE! Frustrated!!!

    Incident: 140524-038148
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    be happy you can get to a alt, most of us cant get to character screen
  • avalonarcana
    I do consider myself lucky that I can at least play even though it's not the one I want to play, however my point is to let them know their attempts to make me feel like it's a problem on my end is just as unacceptable as it is for you and others that can't get in the game at all and seem to have gotten the same response from them. Here's hoping someone get's it and we are all back to playing soon.
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    Amen brother
  • theyancey
    theyancey
    ✭✭✭✭✭
    I can log into the game and play
    I haven't had any log in issues since launch.
  • avalonarcana
    Amen brother

    Amen Sister works better for me :wink: lol
  • tjmcguire
    tjmcguire
    I am unable to log into the game (cannot reach the character screen)
    So I just replied to support with the following, proving what others have said about this being a server side/ESO/Zenimax issue:

    Ok I have just verified I was correct.

    I had my friend Jeremy log into my account, on his machine, at his house, and it timed out and was unable to connect.

    I then took his account info, on my computer, at my house, and successfully logged into the character select screen which I have been unable to do for 24 hours now, using my account.

    The issue is definitely on ESO’s end.


    I am so frustrated. I REALLY just wanted to relax and play today. :(
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    yes, this happened quite often in Earth and beyond, and in AOC, i call it black hole, its when our characters get stuck and are unable to log out correctly. quick fix would be a server reboot, One is sched. for monday. THANKS for not being able to play on a weekend, how long it take to reboot server right now?? not long. But it would only be a quick fix, Ive sent in 8 support tickets so far, I think they are automated responses i get back cause what they tell me to do is just stupid. Change my DX11 to DX9, flushdns, edit my host file, ect ect. when you can see they dont read our support tickets.
  • mfischer303b14_ESO
    I am unable to log into the game (cannot reach the character screen)
    OH and email i just got from support was a Survey on how they are doing. NICE reply to a support ticket
  • Gwarok
    Gwarok
    ✭✭✭
    I can log into the game and play
    Loging in isn't an issue for me, it's transferring from one zone to another that is difficult at times; but of course atm it's "prime" time.
    Edited by Gwarok on May 25, 2014 11:46PM
    "Strive for balance of all things. When the scales tip to one side or the other, someone or somethings gets short-changed. When someone gets short-changed, unpredictability and strife unbalance the world around us...To achieve freedom from greed, from want, and from strife, all parties in any exchange MUST find balance." -House Hlaalu's Philosophy of Trade

    "I am ALWAYS very busy, so I KNOW what's best. You need to stay away from the waterfall. TRUST ME, you're better off keeping busy than playing in the stream....Do you know how to swim, Little Scrib?"

    "I am but a simple farmer". -Rags'nar LodesBroke

    #SKOOMA!

    (Juliet):
    ...it is nor hand, nor foot,
    Nor arm, nor face, nor any other part
    Belonging to a man.
    O, be some other name!
    What's in a name?
    That which we call a rose?
    By any other name would smell as sweet.
    Retain that dear perfection to which he owes...
    (Act II, Scene II -William Shakespeare's: Romeo & Juliet -1595 A.D.)



  • KitLightning
    KitLightning
    ✭✭✭✭
    I can log into the game and play
    @Gwarok you get thrown off the server when travelling too saa_faa_rii_by_kitlightning-d6vd446.gif I.R.Stuck in Shadowfen *nuuus*
    "I'd rather be insane in a sane world, than sane in an insane world!" ~Me
    Warning - This is a spoiler and looking at it for too long may cause irrecoverable eyesight issues.
    ◔̯◔

    MechWarrior: Living Legends – Total conversion modification for Crysis Wars.

    kitlightning.deviantart
  • Gwarok
    Gwarok
    ✭✭✭
    I can log into the game and play
    @KitLightning going from say Glenumbra (doing VR content) to Stormhold, Shadowfen (original EP content zone for me)... wayshrine to wayshrine... to vend, bank, and what not yeah I get lots of crashes doing that, It's easier I found when there is a guildie or a group member already there and I can use the "travel to player". I use to travel to Riften to do vending etc, but I like the looks of Stormhold (and I don't have to listen to the constant "It's Here!" I haven't been able to quite figure out)
    Edited by Gwarok on May 26, 2014 12:51AM
    "Strive for balance of all things. When the scales tip to one side or the other, someone or somethings gets short-changed. When someone gets short-changed, unpredictability and strife unbalance the world around us...To achieve freedom from greed, from want, and from strife, all parties in any exchange MUST find balance." -House Hlaalu's Philosophy of Trade

    "I am ALWAYS very busy, so I KNOW what's best. You need to stay away from the waterfall. TRUST ME, you're better off keeping busy than playing in the stream....Do you know how to swim, Little Scrib?"

    "I am but a simple farmer". -Rags'nar LodesBroke

    #SKOOMA!

    (Juliet):
    ...it is nor hand, nor foot,
    Nor arm, nor face, nor any other part
    Belonging to a man.
    O, be some other name!
    What's in a name?
    That which we call a rose?
    By any other name would smell as sweet.
    Retain that dear perfection to which he owes...
    (Act II, Scene II -William Shakespeare's: Romeo & Juliet -1595 A.D.)



  • KitLightning
    KitLightning
    ✭✭✭✭
    I can log into the game and play
    @Gwarok Oh I'll see if that works instead, though last I traveled to a player I ended up behind the surface structure in a dungeon... meh its all part of the immersion :D
    "I'd rather be insane in a sane world, than sane in an insane world!" ~Me
    Warning - This is a spoiler and looking at it for too long may cause irrecoverable eyesight issues.
    ◔̯◔

    MechWarrior: Living Legends – Total conversion modification for Crysis Wars.

    kitlightning.deviantart
  • rawne1980b16_ESO
    rawne1980b16_ESO
    ✭✭✭✭✭
    I am unable to log into the game (cannot reach the character screen)
    I log in then get an eternal loading screen.

    Alt F4 and try again and get another eternal loading screen.

    On a plus note to that though .... A new season of Ultimate Fighter is on that I only just found out about and wouldn't have known if not for this issue.

    So I won't grumble.
  • Gwarok
    Gwarok
    ✭✭✭
    I can log into the game and play
    @KitLightning
    /DOH! there's that wicked word again "immersion" lol >:)

    (/sarcasm off)
    Edited by Gwarok on May 26, 2014 12:54AM
    "Strive for balance of all things. When the scales tip to one side or the other, someone or somethings gets short-changed. When someone gets short-changed, unpredictability and strife unbalance the world around us...To achieve freedom from greed, from want, and from strife, all parties in any exchange MUST find balance." -House Hlaalu's Philosophy of Trade

    "I am ALWAYS very busy, so I KNOW what's best. You need to stay away from the waterfall. TRUST ME, you're better off keeping busy than playing in the stream....Do you know how to swim, Little Scrib?"

    "I am but a simple farmer". -Rags'nar LodesBroke

    #SKOOMA!

    (Juliet):
    ...it is nor hand, nor foot,
    Nor arm, nor face, nor any other part
    Belonging to a man.
    O, be some other name!
    What's in a name?
    That which we call a rose?
    By any other name would smell as sweet.
    Retain that dear perfection to which he owes...
    (Act II, Scene II -William Shakespeare's: Romeo & Juliet -1595 A.D.)



  • avalonarcana
    So, as I stated earlier I wasn't able to log into my main without getting "Unknown Error" yet I could load an alt or start a new toon and play. Someone suggested I ask them to move my char to another zone which they did. Seems the dungeon I had walked into that was unplayable due to lag which resulted in a dc and not being able to log back in had locked my char up in that instance. Hopefully this will help some of you.
  • Nazon_Katts
    Nazon_Katts
    ✭✭✭✭✭
    I am unable to log into the game (cannot reach the character screen)
    Oops, missed the 301 part. My iphone just doesn't run ESO. Sorry folks, hope it'll get fixed for you sooner than later!
    "You've probably figured that out by now. Let's hope so. Or we're in real trouble... and out come the intestines. And I skip rope with them!"
  • charley222
    charley222
    ✭✭✭✭
    I can log into the game and play
    np to log
    but unable too play because the lag
    i need too stay in town crafting or take easy mob
    no pvp too much lag
    the wall of the covenant
  • Chrysa1is
    Chrysa1is
    ✭✭✭✭✭
    I can log into the game and play
    Yes
  • BlueRaven
    BlueRaven
    ✭✭✭✭✭
    ✭✭✭✭✭
    Chrysa1is wrote: »
    Yes

    🤔

    Why reply to such an old thread? Did you search for this just to say you had no issues?
  • Taraezor
    Taraezor
    ✭✭✭
    I can log into the game and play
    This is some Necro. Lock please
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    We have closed this topic as it was originally created in May 2014 and the information may no longer be relevant. In many cases, it's better to create a new thread on a topic that you want to discuss as opposed to bumping one that is rather old.

    Thank you for your understanding
    Staff Post
This discussion has been closed.