Hey there, everyone. We just want to assure you that if the email you received is from community@elderscrollsonline.com, then it is an automated forum notification. These email notifications happen when someone sends you a private message on the forums.

Also, you are able to change your forum notifications by going to your profile edit page and selecting Notification Preferences on the left menu bar. This allows you to adjust when you get a forum notification (popup) and when you get emails. It's possible to fully disable either by un-checking all of the categories.

We do encourage forum users to bring these instances to our attention so that we're able to act as quickly as possible in actioning these accounts. We're going to close this thread, as we have a larger thread about this issue currently. We welcome you to head there!