New Community Input Dashboards

Dax_Draconis · August 9

Well the upvoting seems pointless to me as long as everyone can vote multiple times and without a forum or game account. The voting should be removed.

DuckFayth · August 9

The forums are a great idea but I would love to see a handful of improvements..

1. Some sort of feedback from the "Feedback & Suggestions" form to know your vote counted. A +1, that pops up, a tag that says "voted", or a cooldown till you can vote again... or if the votes are intended to be limited then the button greys out.

I clicked "Upvote", and seemingly nothing happened? Clicked it a few more times in confusion then looked on that website for any sort of clarification, found none and came back to this forum looking for clarification. The best of which just seems to be "you can click it as much as you want". If true, sounds terrible and nonrepresentive. The Bugs & Pain points section appears to have a transition to "voted up", so why not the other?

2. Some type of invisible "downvote" system. I don't think anyone other than devs should be able to see those.. because "popularity contests" cause a lot of problems.

We've seen plenty of things in this game and many others that one group of players feels strongly about, and because they're loudest about they push a change. Then, the rest of the player base who had dutifully ignored those complaints are blindsided by the fact this happened, and it became wildly unpopular very fast. Give players the ability to object to a change in a way that allows the devs to make a more educated decision.

3. Add some type of "bug confirmed" or "working as intended" tag for the Bugs & Pain Points that the moderation team applies when approving a post.

The game is full of things people believe are bugs that are intentional mechanics, and vice versa. This allows the team to at least showcase if the suggestion is a QoL update or a bug that actually needs squashing. It may make a difference to how people would prioritize their voting.

tomofhyrule · August 9

DuckFayth wrote: »

The forums are a great idea but I would love to see a handful of improvements..

1. Some sort of feedback from the "Feedback & Suggestions" form to know your vote counted. A +1, that pops up, a tag that says "voted", or a cooldown till you can vote again... or if the votes are intended to be limited then the button greys out.
I clicked "Upvote", and seemingly nothing happened? Clicked it a few more times in confusion then looked on that website for any sort of clarification, found none and came back to this forum looking for clarification. The best of which just seems to be "you can click it as much as you want". If true, sounds terrible and nonrepresentive. The Bugs & Pain points section appears to have a transition to "voted up", so why not the other?

It does increment as you click it, but the platform does pause votes on things in an effort to combat manipulation in exactly the way people want it to. If you vote on any other topics, you will see them increment properly.

Notably the thing that they've already confirmed is extremely important to the players, the thing that they've confirmed is underway, the thing that they're going to make a writeup on in the next few weeks, and the thing that has almost twice as many votes as the next highest has voting disabled because it's getting votes so fast.

But again, this is not a popularity contest. I hate to bust anyone's bubble, but they're not going to just finish all 6 remaining Class refreshes in U52 just because of this poll. I wouldn't be surprised to see Warden and Sorc both drop in U52 considering Sorc was supposed to drop in U52 from the beginning and it got delayed until January, so it would make sense if they could solve this problem. I'm assuming it could be based on pet mechanics, and as soon as they figure out Bear, they already have that set up for Sorc's pets (and Necro's, once they get to it). But I don't think it's likely that the Refreshes will finish sooner than originally planned just because people are asking for it to.

Wuuffyy · August 10

Erickson9610 wrote: »

I really wish we had an in-game voting system for this. It would reach the players who are actually playing the game, not just anyone who looks at ESO-related social media.

I also would much rather see the voting system in game. Gives the ability and likelihood for more individual players to vote.

tesority · August 10

This is a great initiative. But you need to advertise it somewhere, because I found out about it by accident from someone's stream. I'm sure many people would like to share their ideas (or at least vote for others) but are unaware of this opportunity.

Another challenge is promoting new suggestions – showing people newly added ones. Finding them at the bottom of the list is not the easiest task. You can:
1) Make default sorting "Newest".
2) Add a block with the newest suggestions
3) Add a subscription to new suggestions

wolfgirlb14_ESO · August 10

I made a suggestion on 8/7 and it still says awaiting approval. There are a lot off new suggestions that have popped up since that were either suggested on the same day as me or the day after. How come mine is taking longer than theirs?

shadoza · August 10

tesority wrote: »

This is a great initiative. But you need to advertise it somewhere, because I found out about it by accident from someone's stream. I'm sure many people would like to share their ideas (or at least vote for others) but are unaware of this opportunity.

Another challenge is promoting new suggestions – showing people newly added ones. Finding them at the bottom of the list is not the easiest task. You can:
1) Make default sorting "Newest".
2) Add a block with the newest suggestions
3) Add a subscription to new suggestions

Sometimes finding them at all is a problem. I saw one that I supported. Went back to see how it was doing and it was gone. I went through both lists and it was on neither. What happens to it, I will likely never know. It was already approved so unless the team changed their mind because I liked it (Which should never happen) I can't imagine what went wrong.

wolfgirlb14_ESO · August 10

I just noticed that there are also several suggestions that say they were suggested yesterday and they are up already.

Trinotops · August 11

https://elderscrollsonline-feedback.featureupvote.com/suggestions/725703/remove-hybridization

Why was my suggestion marked as spam and removed? Sure, I get that my suggestion is very unlikely to be implemented, but it's not spam since it was my only post and there are no other posts suggesting the same thing. Did it get auto-flagged for AI or something because I used an em-dash (I'd really hope that you guys aren't using AI to review these), or is it something else?

@ZOS_JessicaFolsom

tesority · August 11

I noticed a few problems:
1) The "Newest" order uses the creation date, not the moderation date. Because suggestions are moderated with a delay and not always in the order they were added, new suggestions may appear between those you have already viewed. So you don't have a way to view only the unviewed ones, and you might miss something. Using the moderation date in "Newest" order should solve the problem
2) When you subscribe to updates on a suggestion you just voted for, the page reloads, and the position of the last viewed suggestion is lost. You have to search for it in the list again. It's really annoying

Jeerah · August 11

A Suggestion for the Boards: Give us button at the top of the page where we can make a "Merge" request.

I have been scrolling though the posts that are there and there are quite a few that have votes on them that are for the same suggestion but are in different places.

Example: Grand Master Furnishing Station in https://elderscrollsonline-feedback.featureupvote.com/ with 436 votes currently and Give us a housing crafting station in https://elderscrollsonline-bugs.featureupvote.com/ with 24 votes currently

If you let us have a "Merge" button where we can point out these as the community finds them it will help you guys know what might have been missed and allow you to merge them for more accurate data on your end of how many votes that topic is really getting.

Having multiple posts about the same topic will just water down the vote data and defeats the purpose of keeping track of it IMO.

Otherwise this is a Fantastic tool!
Thank you for adding it!

BretonMage · August 12

@ZOS_JessicaFolsom Sorry to bother you, Jessica. I tried to update my initial audio setting feedback by posting additional feedback with better tags (#Housing and #Audio), but the merged feedback did not incorporate the added tags from the new post. Would it be too much of a bother to insert those tags? ( https://elderscrollsonline-feedback.featureupvote.com/suggestions/724458/audio-settings-separate-music-box-volume-from-effects-volume ) Thank you.

ZOS_JessicaFolsom · August 12

BretonMage wrote: »

@ZOS_JessicaFolsom Sorry to bother you, Jessica. I tried to update my initial audio setting feedback by posting additional feedback with better tags (#Housing and #Audio), but the merged feedback did not incorporate the added tags from the new post. Would it be too much of a bother to insert those tags? ( https://elderscrollsonline-feedback.featureupvote.com/suggestions/724458/audio-settings-separate-music-box-volume-from-effects-volume ) Thank you.

Oh, darn it. Yep, I will update the tags. Thank you for the heads-up. This is good feedback for the developer, too.

@Jeerah great suggestion, and we've passed along that feature request to the developer. They are looking into it.

BretonMage · August 12

ZOS_JessicaFolsom wrote: »

BretonMage wrote: »

@ZOS_JessicaFolsom Sorry to bother you, Jessica. I tried to update my initial audio setting feedback by posting additional feedback with better tags (#Housing and #Audio), but the merged feedback did not incorporate the added tags from the new post. Would it be too much of a bother to insert those tags? ( https://elderscrollsonline-feedback.featureupvote.com/suggestions/724458/audio-settings-separate-music-box-volume-from-effects-volume ) Thank you.

Oh, darn it. Yep, I will update the tags. Thank you for the heads-up. This is good feedback for the developer, too.

Thank you