Update 51 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of August 3:
• [COMPLETE] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)

Login error

  • Undertaker19
    Undertaker19
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    Pressed the wrong button for game maintenance? :o
  • shadyjane62
    shadyjane62
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    Login error both PCNA and PCEU.
  • aza_sel
    aza_sel
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    account name or password incorrect :(
  • Arfaelwen
    Arfaelwen
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    Due to the current staff situation, the Janitor was asked to help out... *run and hide* :D
  • yNiriel
    yNiriel
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    same Xbox - NA
  • aza_sel
    aza_sel
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    eu.server and im sure the accountname and password is correct :#
  • oddarin
    oddarin
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    Would be fun if accounts database was accidentally dropped XD
  • SwordOfSagas
    SwordOfSagas
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    Same Xbox NA :(
  • Selendai
    Selendai
    Cannot log either, intern error, PC EU
  • SwordOfSagas
    SwordOfSagas
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    The hamster fell out the wheel it seems.
  • Ormtunge
    Ormtunge
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    Same for me also on PC-EU. Do any one know if this just is an temporary problem or if it is in connection to the maintenance? If we will not be able to log in before the maintenance is over, we will not be able to play today.
  • TX12001rwb17_ESO
    TX12001rwb17_ESO
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    Cannot log in.
  • M0ntie
    M0ntie
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    This game is always having maintenance - particularly during prime Australia/Asia gaming hours. Seriously we should get compensation for the game being under maintenance every week for a day of prime gaming time.
  • Allerleirauh
    Allerleirauh
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    The EU server is displaying this message: Unexpected internal error. Please contact customer service.

    hqiwss86tfk0.png
  • bobsontpm
    bobsontpm
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    Same here.

    @ZOS what's going on?
  • Divine1976
    Divine1976
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    Not able to login on EU either
  • aussie500
    aussie500
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    PC-NA no playing the game for me on any of my 3 accounts, game does not recognize my log in info. I have never noticed doing maintenance on the account system locks us out of the game, must be one of those new improvements!
  • Merrypaws
    Merrypaws
    Soul Shriven
    I'm getting the generic "an unexpected internal error has occurred" message when I try to log in.

    I get that the account system being under maintenance might cause some issues, but there was no warning, like we usually get when trying to launch the game during maintenance?
  • ElAland
    ElAland
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    Adding to the list - me too on PC NA. Maintenance on trader flip day even if it is not expected to affect anything is not a good idea.
  • Undertaker19
    Undertaker19
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    Login not possible in PC-EU too! What happened? No statement? Game over?
  • wmaggie
    wmaggie
    Soul Shriven
    Able to log in PS EU
  • Adrastus
    Adrastus
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    "We are currently investigating issues some players are having logging into the megaservers. We will update as new information becomes available."

    wow super fast response. impressive
  • AcadianPaladin
    AcadianPaladin
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    herkemur wrote: »
    kwyiy8iawxh0.jpg

    I'm getting the same error on PC NA.

    It is reassuring to come here to the forum to verify it is not just my account. Also looks like ZoS just added a red banner acknowledging the problem. Hopefully will be fixed soon.
    PC NA(no Steam), PvE, mostly solo
  • Neelanna48
    Neelanna48
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    Lets hope they can fix it soon
  • Undertaker19
    Undertaker19
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    Server Status here now?

    PC EU Megaserver Online
    PC NA Megaserver Online
    PC PTS Megaserver Online
    XBOX EU Megaserver Online
    XBOX NA Megaserver Online
    PlayStation EU Megaserver Online
    PlayStation NA Megaserver Online
    UTC
    Tuesday, 4 August 2026 at 11:46
    EDT
    Tuesday, 4 August 2026 at 07:46
    Your time (Central European Summer Time)
    Tuesday, 4 August 2026 at 13:46
  • MidnightDuel
    MidnightDuel
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    Since the Account System manages login credentials and authentication, maintenance on this system can result in players not being able to login to the game. Players who were logged in before the maintenance started are probably fine playing as long as they don't log out, but anyone trying to login during the maintenance window will likely have issues.

    205shjjgzxj0.png
  • Maitsukas
    Maitsukas
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    ✭✭✭
    Since the Account System manages login credentials and authentication, maintenance on this system can result in players not being able to login to the game. Players who were logged in before the maintenance started are probably fine playing as long as they don't log out, but anyone trying to login during the maintenance window will likely have issues.

    205shjjgzxj0.png

    Historically, that has only affected the ESO Account and Store websites, whenever it occurred in the past, players could still manage to log into the game.
    PC-EU @maitsukas

    Posting the Infinite Archive and Imperial City Weekly Vendor updates.

    Also trying out new Main Quests, Companions, ToT decks, Events and Styles on PTS.
  • SwordOfSagas
    SwordOfSagas
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    Computer says no, lol.
  • Susan_Sto
    Susan_Sto
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    back in
  • al-Khizr
    al-Khizr
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    Susan_Sto wrote: »
    back in

    Ditto.
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