Favor for lady ababelle, find rendezvous spot near soulshriven tower

playsforfun · July 27

The quest deletes itself from the quest log upon loading into the stormhaven, so I can't complete the quest.

Update: the deleting of the quest happens if you go to any other zone/instance not just stormhaven.

erdbeerheld · July 27

I can confirm this. What I noticed in addition, as long as you DONT read the note, the quest survives rezoning/relogging. Once you read the note to progress the quest, the quest will be deleted on rezone/relog.

playsforfun · July 27

erdbeerheld wrote: »

I can confirm this. What I noticed in addition, as long as you DONT read the note, the quest survives rezoning/relogging. Once you read the note to progress the quest, the quest will be deleted on rezone/relog.

Thanks for letting me know you can keep in quest log if you don't read the note, it's the last one I need to complete the favors achievement & I don't fancy waiting around for the quest to come around again, I will just keep in quest log & not read the note & wait for a fix.

MartianPhoenix · July 27

I'm having the same exact issue, can confirm

playsforfun · July 27

MartianPhoenix wrote: »

I'm having the same exact issue, can confirm

As far as I can tell it's happening to everyone, I was speaking to a load of people outside the soulshriven wayshrine & not a single person could complete the quest

TruthSeeker · July 27

This is particularly frustrating because it is the last quest I need to receive my 6th key for the challenge. I tried three times earlier but had to go out. I was hoping that maybe if I spoke to the person at the place the quest is supposed to continue maybe the quest would reappear in my quest log, but I'm judging not, going by everyone's comments.

I have found most of the Favors quests to be poorly coded, but I wasn't expecting this!

playsforfun · July 27

TruthSeeker wrote: »

This is particularly frustrating because it is the last quest I need to receive my 6th key for the challenge. I tried three times earlier but had to go out. I was hoping that maybe if I spoke to the person at the place the quest is supposed to continue maybe the quest would reappear in my quest log, but I'm judging not, going by everyone's comments.

I have found most of the Favors quests to be poorly coded, but I wasn't expecting this!

The only thing you can is take the quest & not read the note & hopefully they'll fix it today in maintenance*fingers crossed*

Sithilid · July 27

Yep, tried everything, but as soon as you leave the Glenumbra zone - to anywhere at all not just Stormhaven - it disappears from the journal and reappears back on the favour board in Aldcroft.

GothicMark · July 27

Yes, having the same problem, quest auto-abandoned as soon a I leave Glenumbra or log-out. I did however find a Ring of Daggers Scout Captain corpse in the Soul Shriven tower, with a glowing book next to it. Can't interact with either.

Dalsinthus · July 27

It’s wild that U50 and season 1 were released in this state - bugged quests, buggged drops, and problems everywhere you look. Part of the argument for the new model is that content would be released in a more polished state but that’s clearly not happening.

Vitgar · July 27

Dalsinthus wrote: »

It’s wild that U50 and season 1 were released in this state - bugged quests, buggged drops, and problems everywhere you look. Part of the argument for the new model is that content would be released in a more polished state but that’s clearly not happening.

ZOS July Wave of layoffs I guess.

Dalsinthus · July 27

Vitgar wrote: »

Dalsinthus wrote: »

It’s wild that U50 and season 1 were released in this state - bugged quests, buggged drops, and problems everywhere you look. Part of the argument for the new model is that content would be released in a more polished state but that’s clearly not happening.

ZOS July Wave of layoffs I guess.

I am doubtful about that. This content would have to be fully baked before ZOS learned of the layoffs. The layoffs don’t bode well though for things getting better with future updates and seasons.

Emeratis · July 27

Same here post-maintenance. So I guess that Lady Arabelle's isn't able to be completed for an indeterminate amount of time. Hopefully this can be hotfixed but I worry we may have to wait til the next maintenance or even u51.

Hoping there might be some weird workaround, if I happen to find one I will reply back here.

Aylish · July 27

Vitgar wrote: »

Dalsinthus wrote: »

It’s wild that U50 and season 1 were released in this state - bugged quests, buggged drops, and problems everywhere you look. Part of the argument for the new model is that content would be released in a more polished state but that’s clearly not happening.

ZOS July Wave of layoffs I guess.

Layoffs were after U50 and Season 1 were finished.
Most stuff for Season 1 was already in the files of U50 and just became playable when Season 1 started.

Maitsukas · July 27

Even re-logging removed that quest from the journal.

Taryn57 · July 27

Same here, I've tried several times and it disappears as soon as I get to the Soulshriven Wayshrine. Also the last quest I need to complete the favours.

cookerski · July 27

Same here. Also many players discuss this bug in zone chat.

MidnightDuel · July 27

TruthSeeker wrote: »

I have found most of the Favors quests to be poorly coded, but I wasn't expecting this!

This wasn't something that was even possible to test on the PTS before it going live. That has been happenening all too often the last couple of years, including the notorious Writhing Wall Event and Dynamic Events not dropping loot properly for weeks. With the recent cut to QA staff, it's only going to get worse with players being hit with more and more bugs.

thatnewcatsmell · July 27

Can confirm on PS EU

allmyxlvntx · July 27

Confirming this as a bug. Have tried everything to try and “keep” the quest going but it disappears once you leave the zone. Not reading Lady Arabelle’s note does not help as that is part of the quest progression. Have wrote a ticket.

ZOS_Kevin · July 27

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

playsforfun · July 27

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

Thank you Kevin for the response.

LonePirate · July 27

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

This is such a strange response to me, considering we're still weeks away from Update 51 reaching the PTS and the actual release to the live servers is 5-6 weeks after that. So, we're approximately two months away at a minimum from this fix being live when ZOS could hotfix it in the next day or two.

The Glenumbra Favors board is essentially dead for any users on this quest because on each subsequent day, this system abandoned quest will repopulate as it has not been completed and it's next in line. This is not a minor inconvenience as a user would choose the Crash/Blocks Progress option when reporting this bug via the in-game bug reporting system.

ZOS_Kevin · July 27

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

We were able to squeeze this fix into U50 Inc. 3, happening on Aug. 10. However, this does need to go live and tested for us to verify the fix worked as intended. This issue only showed up on the Live Server and not our internal environments. So that is why we need to verify on the live server.

tomofhyrule · July 27

LonePirate wrote: »

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

This is such a strange response to me, considering we're still weeks away from Update 51 reaching the PTS and the actual release to the live servers is 5-6 weeks after that. So, we're approximately two months away at a minimum from this fix being live when ZOS could hotfix it in the next day or two.

The Glenumbra Favors board is essentially dead for any users on this quest because on each subsequent day, this system abandoned quest will repopulate as it has not been completed and it's next in line. This is not a minor inconvenience as a user would choose the Crash/Blocks Progress option when reporting this bug via the in-game bug reporting system.

I assume this means that we’re not getting another incremental between now and U51 dropping. There are a number of other issues that have also been earmarked for U51 as well.

Consoles need to receive patches two weeks prior to launch to certify them, so anything that wasn’t caught as an issue basically by the end of June (aka before Season One started) would not have made it into that patch we got on the 20th. They’d make it into the next one which was slated to be U51 on August 31st… but now PTS has been delayed by a month. That’s a whole extra month of broken things being broken.

I will agree that leaving things broken for two more months - especially since this is a story based thing and blocks people from completing this questline, which is one of the selling points of this Season - does feel really awkward. I understand why, but it might have benefitted the team to take some of the Season One issues out of U51 to do another incremental in August now that U51 has been delayed that long.

rothan117 · July 27

Weeks away from a fix. Begs the question of why did I even bother starting the quest line if it cannot be finished. Note to self, wait at least one major update cycle to even start new content.

Emeratis · July 27

Thank you for the update and glad to hear it can be fixed sooner than u51. I'll pass along the news where I can since I got a lot of messages about the bug this morning

Ingenon · July 27

ZOS_Kevin wrote: »

We were able to squeeze this fix into U50 Inc. 3, happening on Aug. 10. However, this does need to go live and tested for us to verify the fix worked as intended. This issue only showed up on the Live Server and not our internal environments. So that is why we need to verify on the live server.

Thanks!

I appreciate ZOS fixing this in two weeks. I currently have one key that I got from finishing the new Thieves Guild quests. Once I realized they were not dropping for me from anything else (like heists, reacquisitions, dynamic events, troves, safebox), I started doing favor quests on one alt, so I should have three more keys after finishing favor quests tomorrow.

Verling · July 27

ZOS_Kevin wrote: »

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

We were able to squeeze this fix into U50 Inc. 3, happening on Aug. 10. However, this does need to go live and tested for us to verify the fix worked as intended. This issue only showed up on the Live Server and not our internal environments. So that is why we need to verify on the live server.

My guildmates completed this quest today. If you're careful, the quest disappears from requests after moving, but appears in the location's quests. After completing it, you can turn it in at the board.

I'll be doing it tomorrow, checking everything out, and reporting back.

Aliyavana · July 27

Verling wrote: »

ZOS_Kevin wrote: »

ZOS_Kevin wrote: »

HI All. Thanks for flagging this. We are aware of this issue and believe this will be resolved in Update 51.

We were able to squeeze this fix into U50 Inc. 3, happening on Aug. 10. However, this does need to go live and tested for us to verify the fix worked as intended. This issue only showed up on the Live Server and not our internal environments. So that is why we need to verify on the live server.

My guildmates completed this quest today. If you're careful, the quest disappears from requests after moving, but appears in the location's quests. After completing it, you can turn it in at the board.

I'll be doing it tomorrow, checking everything out, and reporting back.

trying this workaround but I don't know what you mean.

MidnightDuel · July 27

ZOS_Kevin wrote: »

We were able to squeeze this fix into U50 Inc. 3, happening on Aug. 10. However, this does need to go live and tested for us to verify the fix worked as intended. This issue only showed up on the Live Server and not our internal environments. So that is why we need to verify on the live server.

GTK that a "fix" will be available sooner than U51.

Since there is a "letter" involved in the steps to complete the Favor quest, wouldn't this normally be a quick turn-in for characters that have already done the associated quest? The assumption is that the quest is bugged for such characters because there would be no quest to do in Stormhaven when they get there.

It's strange that the the quest is being dropped from the quest log altogether.

Of course this isn't something that would have been easily discovered and reported on the PTS, if at all. There are so many daily Favors quests, which have to be done in order before a player ever gets to this one. This quest has got to be near the end of the Glenumbra Favors too. Virtually impossible to uncover given the short character-copy durations on the PTS, assuming a tester has the time and determination to test it every day for nearly a month.