valenwood_vegan wrote: »It took me a while to even think about what to say; as someone who's played and enjoyed this game for years this is devastating news. Not sure I have any other particular insights to add, but I just want to express my thanks for all the hard work over the years and support and best wishes to everyone who was let go, and the remaining staff as well.
DenverRalphy wrote: »As opposed to the bang-up job performed by her predecessor Phil Spencer who was a huge gamer with decades of experience?
Carcamongus wrote: »Are these people just "lower-value human capital", as Bill Winters of Standard Chartered infamously said recently? Or is Microsoft planning to replace these people with bloody AI? We're talking about years of experience down the drain just so the quarterly numbers look rosy for the suits. If everyone is just expendable, what's the incentive to develop a good product when you can just get your posterior kicked by the higher-ups?
I'm sad about the layoffs and particularly angry about Gina being among them. If not even her job was safe, no one else's is. But by all means, Microsoft, keep giving us customers more reasons to drop your product.
IMO it’s very early to criticize here.
It’s no surprise that ESO hasn’t been in the best state for some time. A lot of people have dedicated a lot of time & effort into testing, playing, and giving detailed feedback and suggestions on game improvement.
Some of that feedback was taken and applied but much more of it was not. Based on statements from some of the Dev team members it’s clear that proper attention wasn’t given to aspects of the game the way that it should have been.
There have been so many threads and comments complaining about struggles finding groups for content and the declining population. The game has seen a significant drop in player population over just the last two years.
In many ways the creative & technical teams did a good job with the direction of the game; but in a lot of ways they simply didn’t do a good job.
Players are also customers. When players give broad feedback that certain creative & technical directions aren’t wanted or are obviously not good for the gameplay experience they’re going to respond accordingly when they’re ignored and those things are done anyway.
I had similar issues when I game tested for EA with SW Battlefront II. They refused to listen to the lions share of their community that was giving them detailed and data driven feedback and player concerns of critically poor mechanics. Rather than listening they treated the title as their personal art project and the result was a sudden and early EoL call and the death of a game that could have, and should have, gone on for some time given that it’s part of one of the largest franchises in history. Rather, it fell off silently into mediocrity.
As a general rule in business, if a product has a healthy revenue stream and positive metrics then you don’t mess with it. It’s only once an organization starts to show declining metrics or revenue trends that you get big reactions like layoffs, mergers, P/E involvement, etc.
This is an opportunity for not just Microsoft but ZoS / Bethesda to take a real good look at data; consolidate board feedback for pros & cons, develop a new roadmap forward, and staff to meet that roadmaps goals. If they do it right we’ll see a better quality ESO product that more people want to play and spend money on. If they don’t, it turns into a death spiral.
None of that matters. This isn't about how good or bad ESO is doing. I've been telling people for well over a year now that they are on the chopping block. And it isn't about their performance in absolute terms. It's about what Microsoft perceives as opportunity cost. The perceived value of investing that money anywhere else is all it will take for them to drop the axe. Sharma isn't doing this specifically to ZoS because she thinks they did a bad job either. She was brought in as a butcher to clean up the utter travesty of a mess that her predecessor made. She's there to cut the fat and ina lot of cases that is going to cut all the way to the bone. And again, it doesn't have to do with how well each individual entity was performing.
kafedristoran wrote: »I glad to see Rich Lambert being fired. He deserved it years ago.
But the fact that Brian Wheeler wasn't fired has to be a joke.
kafedristoran wrote: »I glad to see Rich Lambert being fired. He deserved it years ago.
But the fact that Brian Wheeler wasn't fired has to be a joke.
Now I keep thinking back to the ESO anniversary event in Amsterdam in 2024 (easily one of the best events in my whole life), and all I feel is emptiness. It breaks my heart to realize that most of the people who stood on that stage, sharing their stories about building this game (some of them literally since 2007), are simply gone from ZOS now. Matt Firor, Rich Lambert, Gina Bruno, Mike Finnigan, Ed Stark… and so many others. I still remember working up the nerve to go up to a few of them after the panels and ask for a photo. At the time, I just felt lucky to be standing in the same room as the people who had actually built the game I'd poured thousands of hours into. I never really knew them personally, of course, but the atmosphere at that event was something special, and I could feel their passion for this game.
I’m also a little sad that I missed the previous ESO Taverns in Germany, because I don’t think we'll ever see anything quite like them again. This year's Tavern is bound to be more of a somber event than a celebration, but I still regret not signing up, since this might be the last time...
Let's be real: the era of such events is probably over. Without this team, it just won't be the same. Sure, the game is still here, the servers will stay up, and the corporate machine will keep turning. I do truly hope, despite everything, that ESO survives this and that we don't lose what's been built here over more than a decade. But I can't shake the feeling that with the loss of all these people, the game might have just lost a piece of its soul.
And if any of the people who helped create ESO happen to read this, I just want to say: thank you. Whatever comes next, I hope you know that your work truly mattered, and that it meant far more to many players than you may ever realize.
kafedristoran wrote: »I glad to see Rich Lambert being fired. He deserved it years ago.
But the fact that Brian Wheeler wasn't fired has to be a joke.
Dracosin369 wrote: »Canceled my subscription because of this news. I had high hopes that Microsoft would leave them alone to do their thing, but nope, Microsoft following Amazons lead in gutting their gaming divisions for no reason.
Sad to say, people reacting by cancelling subs and withholding money they would ordinarily have spent will just hasten the death of the game. I’m not saying we should spend money we wouldn’t otherwise do, but for those of us who want the game to succeed, the best thing to do is ride it out a bit and see how season one and the future roadmap shape up. There’s still a lot to love about ESO.
If Bethesda / ZoS were posting strong metrics and revenue trends they certainly would have had some effect from all of this but it’s likely that it wouldn’t be what we’ve seen here. Nobody, and I mean nobody, who’s been in business leadership for more than 10 minutes looks at an entity that’s posting strong & consistent performance and decides to start making large scale changes.
...
This isn’t happening to Bethesda / ZoS specifically because ESO is doing bad, but ESO’s performance is definitely a factor.
...
If the product revenue and reception were good, on the other hand, they’re likely to only dismiss the labor that they might absolutely need to and maintain the team mostly intact so as to keep that performance.
A.I. has very little, if anything, to do with the down-sizing. The profits for ZeniMax were just too low to continue with out change. The employee lay-offs were part of a rebalancing of talent. Too many positions were being duplicated so the CEO removed some of the positions. Those that remain will be focusing on working titles from what the CEO explained.
DanteTheDeviant wrote: »Just one of an endless list of reasons to hate the AI, data centers, Nvidia, Microslop, and the rest of the corrupt corporations and politicians currently in office, running the US and the global economy into the ground with the AI bubble. Really sad to see all of this...
As I've been been doing and will continue to do, I will buy NOTHING from microslop, I will not use Windows 11, I will not touch Xbox, and now I won't do ESO+. These companies are bleeding money for the imaginary AI stock values, and it's all going to crash soon enough.
So, if you too are tired of seeing awesome game companies bought up by single corporations like Microsoft, and then being slowly driven into the ground to extract profits, until the next big thing comes along (in this case AI), and then firing all the awesome devs who put their heart and soul into what they do, THEN PROTEST WITH YOUR MONEY, AND VOTE IN THE MIDTERM ELECTIONS TO REMOVE THE CURRENT ADMINISTRATION THAT HAS ENABLED ALL OF THIS!
When you use a misspelling to make the name derogatory, it is difficult to take our comment seriously.
A.I. has very little, if anything, to do with the down-sizing. The profits for ZeniMax were just too low to continue with out change. The employee lay-offs were part of a rebalancing of talent. Too many positions were being duplicated so the CEO removed some of the positions. Those that remain will be focusing on working titles from what the CEO explained.
A.I. has very little, if anything, to do with the down-sizing. The profits for ZeniMax were just too low to continue with out change. The employee lay-offs were part of a rebalancing of talent. Too many positions were being duplicated so the CEO removed some of the positions. Those that remain will be focusing on working titles from what the CEO explained.
Would not be surprised at all if it had a lot to do with the down sizing. More money is needed for the money furnace that is AI infrastructure build out. So since Microsoft is so big they'll cut things from any corner of the company to get it. If you think profits for Zenimax are too low you'll be stunned at how unprofitable AI is. Yet they rush head first into it anyway.
And that's my point. We don't know, because instead of being direct, they used creative wordplay that the average layperson (like me) would misinterpret or be confused by.
Business people and others who aren't laypersons in this area all agree that the XBox division is not performing well. Sharma's email points out that even though they're investing more money than their competitors, they're making less. So while you and I might not understand the details, those who do agree that things are grim at XBox. These layoffs are shocking in the sense that the ZOS team lost a lot of good people, but they're not shocking in the sense that they were unexpected. Everyone knew the hammer was going to drop and even knew that it was going to happen on July 6.
We were all hoping that ZOS wouldn't be affected because (apparently - we don't know for sure) ESO is self-sustaining at the moment in the financial department. But maybe it isn't. Or maybe it's not making enough of a profit for MS to continue investing the same amount. We don't know.Personally, I'm going to keep playing for as long as I get enjoyment from the game...
Same here.
DanteTheDeviant wrote: »then come back and we can have a good faith discussion if you still disagree.
DanteTheDeviant wrote: »These companies are bleeding money for the imaginary AI stock values, and it's all going to crash soon enough.
DanteTheDeviant wrote: »DanteTheDeviant wrote: »Just one of an endless list of reasons to hate the AI, data centers, Nvidia, Microslop, and the rest of the corrupt corporations and politicians currently in office, running the US and the global economy into the ground with the AI bubble. Really sad to see all of this...
As I've been been doing and will continue to do, I will buy NOTHING from microslop, I will not use Windows 11, I will not touch Xbox, and now I won't do ESO+. These companies are bleeding money for the imaginary AI stock values, and it's all going to crash soon enough.
So, if you too are tired of seeing awesome game companies bought up by single corporations like Microsoft, and then being slowly driven into the ground to extract profits, until the next big thing comes along (in this case AI), and then firing all the awesome devs who put their heart and soul into what they do, THEN PROTEST WITH YOUR MONEY, AND VOTE IN THE MIDTERM ELECTIONS TO REMOVE THE CURRENT ADMINISTRATION THAT HAS ENABLED ALL OF THIS!
Leave politics out of this. The current and past administrations have nothing to do with MS layoffs. Try blaming the MS executives who make 100 million or more a year for this. They are the ones spending billions on AI that will implode on them.
What's happening with the global economy, and ESO, is political. I'm sorry you don't want to hear it, but it needs to be said. Please look up what anti-trust laws are, read about Microsoft's acquisition of gaming studios, Microsoft's push for AI in everything they make, and take a few minutes to read up on the AI bubble, then come back and we can have a good faith discussion if you still disagree.

kafedristoran wrote: »I glad to see Rich Lambert being fired. He deserved it years ago.
But the fact that Brian Wheeler wasn't fired has to be a joke.
Sometimes I wish some people could keep their thoughts to themselves.
DanteTheDeviant wrote: »
Try looking at the bigger picture, Elon Musk went from 1.0 trillion dollars to 1.4 trillion dollars in less than a week due to the AI slop bubble with SpaceX being apart of that.
Also, they literally changed the rules just so SpaceX could be an IPO. A single man making 400 billion dollars in less than a week due to AI speculation, and you don't think Microsoft is reallocating investments because of AI?
Really? Microsoft, a tech company that has literally forced AI slop into every product they have ever made at this point (Microsoft Paint, Notepad, Search, Edge, etc), and forced their devs to use their AI models, all to inflate numbers of people using their AI model, to brag about to their shareholders about how there is so much interest and demand for Microsoft's AI.. You do not think that the reason they're cutting many thousands of jobs from their gaming studios is to further invest into AI?
... It should be obvious to anyone paying attention that ZeniMax is making profits, and laying off large swaths of the studio will impair their ability to make profits. It should be obvious that compared to the profits from investing in the AI slop bubble, all of Microsoft's investments in gaming combined is virtually nothing... Which is why Microsoft is gutting ZeniMax, Xbox, etc, so they can take advantage of the AI slop bubble before it all crashes. And make no mistake, it will crash, and the global economy will get far worse than what it is now.
Anyway, instead of attacking my character, or me correctly pointing out that Microsoft products have become slop, thus earning them the name Microslop, please try engaging with any of the arguments made if you think I'm wrong.
ArctosCethlenn wrote: »Literally the only way to communicate to the empty suit who made the decision that it was a stupid decision. If people keep paying while outraged about the layoffs the suits won't notice or care about what the players think, they only care about the spreadsheets.Dracosin369 wrote: »Canceled my subscription because of this news. I had high hopes that Microsoft would leave them alone to do their thing, but nope, Microsoft following Amazons lead in gutting their gaming divisions for no reason.
Sad to say, people reacting by cancelling subs and withholding money they would ordinarily have spent will just hasten the death of the game. I’m not saying we should spend money we wouldn’t otherwise do, but for those of us who want the game to succeed, the best thing to do is ride it out a bit and see how season one and the future roadmap shape up. There’s still a lot to love about ESO.
ArctosCethlenn wrote: »Literally the only way to communicate to the empty suit who made the decision that it was a stupid decision. If people keep paying while outraged about the layoffs the suits won't notice or care about what the players think, they only care about the spreadsheets.Dracosin369 wrote: »Canceled my subscription because of this news. I had high hopes that Microsoft would leave them alone to do their thing, but nope, Microsoft following Amazons lead in gutting their gaming divisions for no reason.
Sad to say, people reacting by cancelling subs and withholding money they would ordinarily have spent will just hasten the death of the game. I’m not saying we should spend money we wouldn’t otherwise do, but for those of us who want the game to succeed, the best thing to do is ride it out a bit and see how season one and the future roadmap shape up. There’s still a lot to love about ESO.
ArctosCethlenn wrote: »Literally the only way to communicate to the empty suit who made the decision that it was a stupid decision. If people keep paying while outraged about the layoffs the suits won't notice or care about what the players think, they only care about the spreadsheets.Dracosin369 wrote: »Canceled my subscription because of this news. I had high hopes that Microsoft would leave them alone to do their thing, but nope, Microsoft following Amazons lead in gutting their gaming divisions for no reason.
Sad to say, people reacting by cancelling subs and withholding money they would ordinarily have spent will just hasten the death of the game. I’m not saying we should spend money we wouldn’t otherwise do, but for those of us who want the game to succeed, the best thing to do is ride it out a bit and see how season one and the future roadmap shape up. There’s still a lot to love about ESO.ArctosCethlenn wrote: »Literally the only way to communicate to the empty suit who made the decision that it was a stupid decision. If people keep paying while outraged about the layoffs the suits won't notice or care about what the players think, they only care about the spreadsheets.Dracosin369 wrote: »Canceled my subscription because of this news. I had high hopes that Microsoft would leave them alone to do their thing, but nope, Microsoft following Amazons lead in gutting their gaming divisions for no reason.
Sad to say, people reacting by cancelling subs and withholding money they would ordinarily have spent will just hasten the death of the game. I’m not saying we should spend money we wouldn’t otherwise do, but for those of us who want the game to succeed, the best thing to do is ride it out a bit and see how season one and the future roadmap shape up. There’s still a lot to love about ESO.
Sadly, you're mistaken about suits giving a crap. This is the Jack Welch school of business management. Acquire, squeeze, layoff, squeeze more, rinse, repeat, sell off the dregs. In trying to make the suits feel pain the only people you will hurt are the poor souls left holding the remains of the team together and the community. You're never going to touch the targets you're aiming for.
A couple of things. 1st the 80/20 rule exists in business (and nature, was noticed in pea growth originally, if I recall) because it’s been proven—anecdotally and factually—true time and again. On average 80% of the work is done by 20% of the employees. Twitter was perhaps the most ruthless example of this where 90% of the workforce was slashed and a couple years later, the business is profitable for the first time in history with numerous advancements (Grok, machine learning from all the human data) accelerating that trend.
2nd. AI isn’t going anywhere, nor are we likely to see a bubble as we’ve seen with physical and cash commodities. It will have ups and downs, winners and losers like any emergent > foundational tech stock, and I expect it will be incorporated into the standard developer workflow sooner rather than later. China is already doing this with most, if not all, of their games and production pipelines.
So I’m actually optimistic that the new director with a lean, mean future-forward team (no rhyme intended) can still make this game grow and thrive. We will know more when we hear from the team and I don’t see any point in hand-wringing till then.