Increase in unusually long load times / disconnects since emergency maintenance

zsquared8080 · June 28

XBox NA.

Since last week's emergency maintenance, about 10-20% of the time I switch between zones / encounter a loading screen, it turns into an unusually long load time, then disconnects me. I have a Series X, so unusually long load times are rare, and this uptick definitely unusual for me.

Did my first bit of group content since the maintenance this evening, and it was happening to others in my group as well. When someone was impacted, it didn't show them grayed out like someone in group who logged out, it showed an empty space. The group roster didn't reform like we were 11 people. The roster just had a hole in it.

FieryPhoenix · June 28

I’m experiencing this as well on PSNA. This happened to me last night during my prog group on a PS5. I’m also seeing this on PS4 as well as login in loading loops where I can sign on to the server and select a character and start loading into the zone but then I get kicked to the login screen, rinse and repeat ad nauseum. After about half an hour of this nonsense I just signed out and played something else.

TravisVincent · June 29

I also have experienced this issue on PSNA. Always seems to happen when traveling between zones to/from homes. It initially presents as an "unusually long loading time" always followed by a disconnect. First time I thought it was an internet issue, but I checked and everything is normal and working well. When it kept happening, but I could still do PSN chat and other games without issue I realized it was only ESO.

SkaiFaith · June 29

XBOX EU same disconnect and failed loading since right after that maintenance.

ZOS_Icy · June 29

Greetings,

This thread has been moved to the Xbox Technical Support section, as it is better suited there.

The Elder Scrolls Online Team

zsquared8080 · June 29

Given that the issue is across consoles and users, and pretty clearly triggered by last Friday’s maintenance, I’m not sure I agree that this is a tech support issue.

For the record, I tried power cycling my Xbox (multiple times) and it did not resolve this issue. I have multiple consoles, and it’s happening on each (so not a one off bad install).

Almost 40 minutes of our 2 hour prog yesterday was waiting for one person or another to work through these issues. That’s not sustainable. If there’s something we need to do, I’m open to hearing it, but please also get this to whatever team is in charge of performance fundamentals so they can investigate.

canuckvirgo · June 29

I (try to) play ESO on Xbox Series X and PC, however I get disconnected regularly and therefore the game is truly unplayable. The amount of time until a disconnect occurs is not consistent but seems to be approximately 10-12 minutes. This issue happens regardless of what my character is doing (i.e. dungeon, crafting, exploring, etc.). Playing in a trial - my favourite activity - is an absolute impossibility due to the disconnects.

The constant disconnects are irritating to the point that I am considering canceling my ESO Plus subscription and uninstalling the game. I am also VERY disappointed that this issue was not even given a mention in today's (June 29, 2026) patch notes. Zenimax seems more preoccupied with Crown Store items than the base functionality of the game.