Guild Spamming Issue

Tandor · June 26

Adhara wrote: »

Just ban and IP-block all the officers in all 5 Gaming Council guilds. My ignore list in-game is full and I'm sick of the spam.

IP-blocks catch too many innocent players, can be changed by the offending player, and are generally impractical on a local basis. Just close down the offending guilds and permanently ban their leaders.

Tandor · June 26

Vonnegut2506 wrote: »

ZOS_Kevin wrote: »

Apologies, I am just catching up on this. We will talk to customer service to resolve this, again. If we find that the same guild has been spamming, we will work to have greater action as we have spoken about this several times now.

How about passing along the revolutionary idea of a guild invite block option? I would imagine that is possible given that most MMO's already have it. Maybe you could call up a competitor and see how they managed it.

I imagine ZOS already know the way to do it, as they already have a similar thing for duels (and ToT matches?).

Soarora · June 26

DeathandDebauchery wrote: »

ZOS_Kevin wrote: »

Apologies, I am just catching up on this. We will talk to customer service to resolve this, again. If we find that the same guild has been spamming, we will work to have greater action as we have spoken about this several times now.

Thanks for the response here Kevin - this is now the third time this has happened since your initial statement. I am hoping that bad actors will finally receive justice so that we can stop crowding the front page of the forums with this every month or two.

I would like you to urge the dev team to work on an auto-decline feature for guild invites that is set to ON by default, or to remove this ability from the game entirely. As someone who runs a 500 person highly active guild, I have never once used the spinwheel guild invite feature or API and I do not know of any other guild leaders that do.

If enforcement is such an issue for customer service, then perhaps simple removal of the offending feature whose only real function is to cause this problem, is the best option.

I do not think removal of the feature to send invites to people would be the best idea. I semi-routinely have people asking for a guild invite in our Discord, so I then have to manually invite them using their username. I suppose an alternative solution would be to do this after the guild finder is improved so that people can search the guild and apply more effectively. Whatever API they're using, if it's not attached to anything else useful, should probably be removed though...

AlienatedGoat · June 29

ZOS_Kevin wrote: »

Apologies, I am just catching up on this. We will talk to customer service to resolve this, again. If we find that the same guild has been spamming, we will work to have greater action as we have spoken about this several times now.

Please add an option to autodecline guild invites. That's all I am asking.

Morvan · July 4

AlienatedGoat wrote: »

ZOS_Kevin wrote: »

Apologies, I am just catching up on this. We will talk to customer service to resolve this, again. If we find that the same guild has been spamming, we will work to have greater action as we have spoken about this several times now.

Please add an option to autodecline guild invites. That's all I am asking.

I do agree they should add this option to the game but it's important to mention it wouldn't solve this issue in specific. They mainly target new players, those players would be most of the time unaware that they're being invited by bots or even that they'd have an option to auto decline them.

We're talking about a singular group of people causing this issue for the whole server, it sounds easier in my brain to address the root of the problem rather than adding a band-aid solution and calling it a day.

But then again, I do agree they should add an auto-decline, but we need to reinforce for ZOS the fact it would NOT fix the problem here.

shadyjane62 · July 4

Just another brick in the wall.

JustLovely · July 4

For those that don't know, this guild has taken to spamming zone chat in multiple zones with guild advertisements. It's a bad look, but it's also not against the ToS either, as people can easily ignore the advertisements and don't need to bother to decline unwanted invites.

Arunei · July 4

JustLovely wrote: »

For those that don't know, this guild has taken to spamming zone chat in multiple zones with guild advertisements. It's a bad look, but it's also not against the ToS either, as people can easily ignore the advertisements and don't need to bother to decline unwanted invites.

It doesn't matter if it's in Zone chat, and it's actually more intrusive there because if they're actually spamming it, that disrupts normal chat.

Regardless of in chat or via invites, spam is still spam.

Soarora · July 4

JustLovely wrote: »

For those that don't know, this guild has taken to spamming zone chat in multiple zones with guild advertisements. It's a bad look, but it's also not against the ToS either, as people can easily ignore the advertisements and don't need to bother to decline unwanted invites.

I’ve started blocking everyone who posts the zone adverts and I know I’m not the only one.

Tallon_IV · July 5

I installed Adblock to block the guild advertisements but I do kind of miss sassing the advertisers.