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Bugged Quest (Eagle's Brook, Glenumbra): The White Mask of Merien

jle30303
jle30303
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The option to "place the masking salve" is missing from the options.

Out of all the many things that need to be collected, in order to cast Merien's spell, this is the one that is NOT an item in the house.

The player was supposed to receive it (I don't know if it was ever an inventory item, or not) from Dame Clarique, after talking to Tamien Sellan. Whether you go off and help some villagers, or use Persuasion to get her to free Tamien immediately, you are supposed to automatically have it, before entering the Sellan residence.

You then have to pick up all the other things (the glass gems, ritual candle and shrouding ashes) and learn the incantation, which is conveniently told to you in a nearby scroll.

Then you go to the spell table. Recite the incantation. Get the option to place the four things and have to remember which order to do them in.

BUT, the option to place the Masking Salve is missing. (Despite the fact that you should have received said bottle from Dame Clarique earlier: it is impossible to get to this stage without having gone through the process that should result in you getting it). Only THREE options were there, and all of them are wrong. (Candle, Glass gems, Shrouding ashes.)

This makes it impossible to progress the quest any further.

This is a change that has happened in the last 3 days (because 3 days ago, on a different character, I was able to complete the quest: the option to place the masking salve was there.)
  • Nightodie
    Nightodie
    ✭✭
    Happened to me also. Going to try quest without persuading.

    Edit: Still no Masking Salve.

    Tried to send in game but the Submit button will not light/ become active. The quest name box is missing

    EU server
    Edited by Nightodie on June 10, 2026 9:55AM
    PCNA Mostly, Some EU
  • Kejmenys
    Kejmenys
    Soul Shriven
    Ditto, still no Masking Salve.
    Another quest, also in Glenumbra, is also bugged (Cursed Treasure), where once again a quest item is missing.
  • gusthermopyle
    gusthermopyle
    ✭✭✭
    Same here. PCEU.

    This is the 2nd Glenumbra quest bug I have encountered since the update.
  • Harv3st
    Harv3st
    Soul Shriven
    Same here in PC-NA.

    I've tried it multiple times with dropping the quest with no avail. The masking salve is still missing from the options.
  • Emzpurple
    Emzpurple
    Soul Shriven
    I'm having no luck with this quest either
  • Fluttershye
    Fluttershye
    ✭✭
    Still not working, tried both persuading, and without, salve is missing from ritual objects
  • Icy
    Icy
    ✭✭✭✭
    Also missing for me.
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  • THEV00D00
    THEV00D00
    Soul Shriven
    Same here
    PC-EU
  • raistlor
    raistlor
    Soul Shriven
    still bugged.

    pc-eu
  • jle30303
    jle30303
    ✭✭✭✭✭
    Still bugged as of today. This is a base game quest. Fix it.

    Also please fix the Burial Mounds quest.
  • Incarnatus
    Incarnatus
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    Same for me. No salve ....
  • Incarnatus
    Incarnatus
    ✭✭✭
    Think I found anothter one ... Cursed Treasure. Again, this quest requires 4 items and I can only find three!
  • jle30303
    jle30303
    ✭✭✭✭✭
    Yes, that's the other one that's been mentioned here. I have sent in bug reports about both.

    I wonder if either will be fixed after the current maintenance.
    Edited by jle30303 on June 29, 2026 2:38PM
  • Incarnatus
    Incarnatus
    ✭✭✭
    Current maintenance notes do say both will be fixed during this maintenance .... fingers crossed!
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