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Switching accounts is deleting addons

VisitHammerfell
VisitHammerfell
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I have my main account (with ps plus, eso plus, owns the game throuh seasons of the worm cult) and an alt account with its own eso plus that owns the game through gold road. I have no issues installing addons on my main acct and going to my alt and it's all still there, minus some settings I annoyingly need to change every time I log in. But if I switch to another account on my console, the addons do not show up (despite terms being accepted) and then upon logging back onto either of the first two accounts, all my addons are gone. I am having to reinstall my addons every single day. The trick for downloading and addon you have on the primary and going back to primary and redownloading everything did not work. Support ticket has not been helpful just sending me generic faq copypasta about "how to install addons" and "powercycling my console"

Is anybody else still having this issue with addons disappearing when swapping accounts/psn profiles?
FOR THE COVENANT! 🦁

PS NA 2350+
PS EU 1650+
PS NA alt 650+

bring back Crafty Lerisa & Sergeant Seyne

the dwarven spider enthusiast
  • demonology89
    demonology89
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    Yes, this just happened to me. I had many addons installed on my main account. I switched to my alt account and installed a few addons. I am now back on my main and all my addons have been deleted and replaced with the few addons I installed on my alt account. What is going on ZOS?

    Edit to add: At this point, I'm uninstalling all addons and refuse to reinstall until ZOS fixes this. Why are addons only a headache for PS?
    Edited by demonology89 on July 11, 2025 1:37PM
    PS5 NA
    ESO Plus: Yes
    Current Activities: back after a 3-4 month break, I'm ganking in GH, running dungeons, Night Market
    #MakeHealersSquishyAgain #ClassIdentity #ExcitedfortheReignofNickandSusan
  • Hypnotica713
    Hypnotica713
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    Did anyone find a way to fix this issue? I've never had a problem switching accounts until 3 days ago, but now I'm having to reinstall add-ons on my main every time I log in, and it's super frustrating
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