Unable to login or get word from support error 201

Thane_Nol · April 11

I recently reinstalled the game, and have been unable to log in, I either get the error shown in the picture, or error 201. I put in a few tickets with support and have not heard back from them going on four days. Any ideas on how to fix?

SilverBride · April 11

Only submit one ticket and reply to the response you receive. Creating multiple tickets slows the process down.

You can also tag @ZOS_Kevin to request his help and post your ticket number.

Thane_Nol · April 11

@ZOS_Kevin Any help with my ticket please?

Ticket number: 260407-004242

John_McAfee · April 13

@ZOS_CouchTato @ZOS_Phoenix @ZOS_Bill @ZOS_Kraken

People are going a week with no response from the official support system. It would be easier to excuse for something mundane but this guy's been locked entirely out of the game. Surely there's some sort of elevation that should be made here. It's hard for me personally to recommend people I know to come back to the game when they could experience something like this and get no help for it.

Thane_Nol · April 14

@ZOS_CouchTato @ZOS_GinaBruno @ZOS_Kevin @ZOS_Kraken @ZOS_Bill

Any further help with my ticket would be greatly appreciated, I got one response before it went dark yesterday.
Ticket number: 260407-004242

ZOS_CouchTato · April 16

Thane_Nol wrote: »

@ZOS_CouchTato @ZOS_GinaBruno @ZOS_Kevin @ZOS_Kraken @ZOS_Bill

Any further help with my ticket would be greatly appreciated, I got one response before it went dark yesterday.
Ticket number: 260407-004242

It appears that you received a response yesterday and it is awaiting your response.