Game Crash Message

Horace-Wimp · March 16

Yesterday (March 15, 2026) and now today when logging out of the game (selecting QUIT) i have gotten a popup message on top of my launcher stating that a game crash has been detected and that repairing my installation could fix this issue.

Problem is my game has not crashed. I've had intermittent MASSIVE lag and yesterday while running White Gold Tower on my Dragon Knight my game did seem to disconnect on the second to last boss again for a few minutes (I was unable to loot the boss and unable to use the door to follow my group but eventually was pulled to the final boss once my group reached it.)

So, without an actual crash how would I repair my installation? I play via Steam and I do not see an option like 'Verify integrity Of Game Files or any other option that would suggest the ability to repair.

I intend to continue playing as usual unless I have an actual game crash. Could this be a communication issue between the servers and my PC? Just wondering.

Thanx.

lillybit · March 16

I've had that message pop up a couple of times too and haven't even had lag. I've just been ignoring it!

Horace-Wimp · March 17

Third day in a row now. Plus the intermittent MASSIVE lag continues. /frown

AzuraFan · March 17

That happened to me once a few days ago, but hasn't happened again.

ETA: No lag, but the popup.

SeaGtGruff · March 18

This has started happening to me since U49, as well-- not every time, but more often than not. It has nothing to do with lag, as far as I can tell. I thought it might have something to do with a problem saving the game's user settings when shutting down the game, but I honestly have no idea. I also thought maybe it's related to something in a Windows Update that just happened to get released at about the same time as U49-- but again, I honestly have no idea.

ivaylo.krumoveb17_ESO · March 18

To the best of my knowledge, you can't fix it. And the message is harmless. It will stop appearing when they fix it with the next update. Or not.

frogthroat · March 18

I have that every now and then. Started ... I think after U48 and addon updates, so probably some addon. I think it happens after a long session and I think usually after I have been to a trial, maybe. So, probably some trial related addon, perhaps. Or maybe not. Anyway, doesn't affect playing.

SeaGtGruff · March 18

I saved a copy of the crash details that were in the Event Viewer the last time it happened, but I don't know if they would be of any help to ZOS.

Horace-Wimp · March 19

Looks like it took today off. Maybe it has found a more worthy player to happen to. Regardless, I smile.

Horace-Wimp · March 24

This issue returned the day after my last post and has been occurring every day since.

Also, yesterday, March 23, 2026 and again today my game locked up and crashed. When I tried to log back in I got several different error messages after each attempt and was not able to login to the game for more than an hour.

Specifically, each re-login attempt resulted in a different error message each time. No two were the same. I did not bother to write down what they were but they were each different. I restarted my PC (NA) between each login attempt hoping that might somehow fix whatever could be the issue on my end.

Yesterday, I waited apx. one hour and ten minutes between my last two login attempts and still could not get back into the game. I finally got back in several hours later. The same thing happened today.

With the double XP event starting tomorrow I am concerned that I will miss out on being able to take full advantage of the time should this newer issue persist. I would like to participate but have better things to do than babysit login attempts for hours.

Please fix this ASAP ZOS.

Oh yeah. ALL of my software is up to date so that's not whatever this is.

freespirit · March 25

But even if all your software is up to date it does seem the issue is on your side....... otherwise this thread would be full of people with the same issue!

10 replies in 8 days suggests this is not impacting loads of people!

Edit:- Maybe something here can help?

https://forums.elderscrollsonline.com/en/discussion/comment/8445401#Comment_8445401