Game Crash Message

Horace-Wimp · March 16

Yesterday (March 15, 2026) and now today when logging out of the game (selecting QUIT) i have gotten a popup message on top of my launcher stating that a game crash has been detected and that repairing my installation could fix this issue.

Problem is my game has not crashed. I've had intermittent MASSIVE lag and yesterday while running White Gold Tower on my Dragon Knight my game did seem to disconnect on the second to last boss again for a few minutes (I was unable to loot the boss and unable to use the door to follow my group but eventually was pulled to the final boss once my group reached it.)

So, without an actual crash how would I repair my installation? I play via Steam and I do not see an option like 'Verify integrity Of Game Files or any other option that would suggest the ability to repair.

I intend to continue playing as usual unless I have an actual game crash. Could this be a communication issue between the servers and my PC? Just wondering.

Thanx.

lillybit · March 16

I've had that message pop up a couple of times too and haven't even had lag. I've just been ignoring it!

Horace-Wimp · March 17

Third day in a row now. Plus the intermittent MASSIVE lag continues. /frown

AzuraFan · March 17

That happened to me once a few days ago, but hasn't happened again.

ETA: No lag, but the popup.

SeaGtGruff · March 18

This has started happening to me since U49, as well-- not every time, but more often than not. It has nothing to do with lag, as far as I can tell. I thought it might have something to do with a problem saving the game's user settings when shutting down the game, but I honestly have no idea. I also thought maybe it's related to something in a Windows Update that just happened to get released at about the same time as U49-- but again, I honestly have no idea.

ivaylo.krumoveb17_ESO · March 18

To the best of my knowledge, you can't fix it. And the message is harmless. It will stop appearing when they fix it with the next update. Or not.

frogthroat · March 18

I have that every now and then. Started ... I think after U48 and addon updates, so probably some addon. I think it happens after a long session and I think usually after I have been to a trial, maybe. So, probably some trial related addon, perhaps. Or maybe not. Anyway, doesn't affect playing.

SeaGtGruff · March 18

I saved a copy of the crash details that were in the Event Viewer the last time it happened, but I don't know if they would be of any help to ZOS.