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U49 accessibility UI now too small

zequaggaub17_ESO
hi folks, post update we have been having an issue. my spouse plays using the accessibility menu with keyboard and mouse. since the update, the UI is now far too small to see on our TV from the couch (our usual setup). previously, changing the game's resolution changed the scale of the UI, but now no longer does so. we get very low FPS with a PS4 controller connected, so playing with the controller and using the controller menu to increase the UI scaling won't work. changing fullscreen/windowed fullscreen had no effect. the keyboard and mouse UI is almost big enough to be visible, but not quite as big as the accessibility menu was before. my current workaround is to plug the controller in, adjust the gamepad UI scaling, and then unplug the controller to make the menus big enough, which reverts itself upon logout. not ideal! it would be great if we didn't have to relearn the menu, or figure out what is wrong with the controller, or continue to use my workaround. i am attaching pictures which may help clarify what the issue is.

current "accessible" UI:

q8u253xcgrgt.jpg

current:

9umutqc5qloz.jpg

old accessible UI:

57jl7wq81bpa.jpg

old:

gpjmq126sz3z.jpg

hopefully you can see that the text is now much smaller--far too small to be seen from across the room.
thanks for any help!

  • fizl101
    fizl101
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    Can you adjust your custom scaling in the video menu?
    Soupy twist
  • zequaggaub17_ESO
    unfortunately it is impossible to adjust the custom scale when using the accessibility menu. it is greyed out and the pop up says “this setting is currently being overridden by an accessibility setting”.

    here are the video settings with the accessibility UI on my setup. the text is barely legible for me as i have poor eyesight myself (ironically i have to use the regular keyboard UI as i cannot see even the old accessibility UI scale...)

    ge0ackc2f0j8.png
  • LunaFlora
    LunaFlora
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    that is odd.

    i can adjust Custom Scaling on Playstation 5, with Accessibility Mode enabled
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  • fizl101
    fizl101
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    LunaFlora wrote: »
    that is odd.

    i can adjust Custom Scaling on Playstation 5, with Accessibility Mode enabled

    Same here. I have accessability mode enabled on my ps5. In the video settings I can adjust the custom scale

    8wjsuzgzdtwn.jpeg

    Edited by fizl101 on March 13, 2026 2:26PM
    Soupy twist
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