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Account Protection - Authorize new device

Reivax
Reivax
✭✭✭✭
When trying to log on to my account (at account.elderscrollsonline.com/) it claims it sends an access code to my email, and I need to copy the access code, and paste it there (You've logged into Elderscrollsonline.com from a new device or browser. For your security, we've sent a special access code to your registered email address. To verify that you're the owner of this account, please enter the access code below.)

My problem is that I cannot access that email account any longer.
I need to change the email address associated with this account.

How can I do this?
  • Reivax
    Reivax
    ✭✭✭✭
    To add, I have tried various times through the Support link, then choosing Account and walking through all its iterations. All the results there seem to be aimed at someone who has forgotten their email.
    I have not forgotten the email account - I cannot log in to it to recover the Account Protection code sent to it.
    Thank you
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