Extremely sad cant play... Falling through world and getting DC'ed

rhythmsuji · November 27

As the title says, I fell through the world in cyrodill. Did not know how bad it was about to be, and thought I would die and be sent back to the wayshrine. But it just makes me stay stuck to the wall at the end of the world, falling. And then DC's me in seconds.

Wont let me join imperial city or teleport or anything ofc. It just goes to a VERY long load screen and then disconnects me. And when I log back in, I am back to the same falling.

Q.Q

I can't get my tickets and play the event, or do any of my usual daily stuff. My main is my only crafter too, so I cant even prep a set for an alt. Never thought I would need a backup for a situation like this, has never happened in 11 years.

Ermiq · December 21

Did you try to print /stuck into the chat?
That command will teleport you to a nearest wayshrine.

valenwood_vegan · December 21

If /stuck doesn't work, you may need to put in a support ticket so they can move your character.

If you can't do it in-game you can log in on the support website and do it there.

It'll give you a bunch of options - I'd suggest "in-game support" -> "i have a character issue" -> "character stuck".

Do not submit it under the feedback/bug category, as they don't respond to those tickets.

Once you have a ticket number, you can also post it here to try and get the attention of @ZOS_Kevin or the forum mods.

I hope they can resolve it for you quickly and get you back to playing.

rhythmsuji · December 22

valenwood_vegan wrote: »

If /stuck doesn't work, you may need to put in a support ticket so they can move your character.

If you can't do it in-game you can log in on the support website and do it there.

It'll give you a bunch of options - I'd suggest "in-game support" -> "i have a character issue" -> "character stuck".

Do not submit it under the feedback/bug category, as they don't respond to those tickets.

Once you have a ticket number, you can also post it here to try and get the attention of @ZOS_Kevin or the forum mods.

I hope they can resolve it for you quickly and get you back to playing.

Thanks!

It was actually insane. I don't know what is causing me to fall through the world and have infinite crashing load screens every time I enter either of the PvP zones suddenly. But its still like that.

BUT, as I was endlessly falling and getting disconnected. I did the "insanity" thing. And just kept spamming the same thing which didnt work, over and over and over until it did.

I probably reloaded the game, logged in and tried to unstuck TP 50+ times. I spent literally hours doing it. Until one time it finally actually did it instead of DCing me. Extremely glad I didnt have to wait a week+ or something to get assistance in game O.o

rhythmsuji · December 22

Ermiq wrote: »

Did you try to print /stuck into the chat?
That command will teleport you to a nearest wayshrine.

I did this 50+ times, but the problem is it would send me infinite load screens and log me out or crash me every time instead of actually unstuck TPing me lol. It was maddening.

msgeek · December 22

To be fair to ZOS, the couple of times I've had that issue they were super quick to respond. Gave them char name, the fact that it was stuck and in both cases they'd moved me to a safe location within a couple of hours.

I just mention this in case anyone else has issue, but (at least in my case) it wasn't the "weeks" for fix mentioned here.

GG for ZOS support for those fixes btw, they are doing something right.